computer has win7. cannot open any icons or programs.

Hewlett-packard Pavilion slimline deskto...
May 16, 2014 at 09:05:45
Specs: Windows 7
i cannot open any programs or icons. nothing works. i went to start to rstore, but error message says cannot restore. help please

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#1
May 16, 2014 at 09:11:22
Tap F8 continuously during startup and see if you can get to command prompt.

If so you can try system restore from there:
http://windows.microsoft.com/en-gb/...

Always pop back and let us know the outcome - thanks


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#2
May 16, 2014 at 13:05:45
Try starting the computer in Windows safe mode by tapping F8 continuously at start up. If things work better then, you probably are infected.

Do you have any antivirus program running?


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