computer freezes at Matrix Storage manager

April 28, 2011 at 03:04:04
Specs: Windows 7, i7-975/24 ram
During Startup, my Dell XPS9000 (running Windows 7 ultimate 64-bit) freezes at the screen:

"Intel (C) - Matrix Storage Manager Option ROM V8.6.0.1007 ICHIOR/DO copyright (C) 2003-08 Intel Corporation"

This happens when I have my Seagate freeagent backup drive plugged in. I've found, in another forum, where it can happen if any USB storage device is plugged in during startup.

Any way to fix this? Thanks!

Mike B.

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May 15, 2011 at 13:49:08
The solution may be a BIOS update. Your Dell model is called a XPS 435T/9000. Look for the XPS 435T. The link below takes you directly there.

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