Computer damaged in blackout

February 5, 2013 at 04:49:25
Specs: Windows 7
My computer has recently experienced a number of power outages which I believe may have damaged it. Most of these occurred while it was running with a few programs open, but one occurred while it was in the process of shutting down.

Since the last one the computer has been having trouble remembering settings. For example, when I run Excel now its options have been reset to the default, and it asks me for name, initials, etc, like it does when you open it for the first time after installing it. If the options are changed they reset again and I have to go through this every time I open Excel after turning on my computer. If I restart Excel without restarting the computer the settings are remembered without a problem, but are wiped by the time the computer next boots up.

Can anyone suggest some diagnostics for me to try and some possible solutions to try to fix this problem?

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February 5, 2013 at 05:16:11
Have you tried a System Restore to a time before this happened. If not. try it.

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February 5, 2013 at 05:54:11
How is your computer damaged? It boots & works, right? It's not damaged. One or more of your programs became corrupt. Did you try reinstalling MS Office?

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February 5, 2013 at 07:54:07
You might want to consider investing in a small UPS. If you buy a good one, it will protect from spikes, brownouts as well as power failures. The following link:

shows a UPS that is just right for home use. I have 4 of the these at home (my office, my wife's office, my modem/router and my home theater system) and the short battery run time allows one to power devices off gracefully instead of the crashing and burning like yours did...which as you've learned, can cause problems. This is only one of the products they offer for home use so if you're interested, look through all their products for the one that's right for you.

I highly recommend APC products as you can't beat their warranty and I've worked with them for the better part of 20 years and have never had any major issues with their products, or the company in general.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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Related Solutions

February 5, 2013 at 08:48:14
There's a good chance the power outages caused file system damage. Right click on the C drive, then Propertes / Tools and schedule an error check. Checking both boxes is best, but make sure you back up all important data before you run the scan. It will kick in next time you boot, and may take an hour or more.

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