Click here for important information about

Computer crashes while running games.

December 15, 2010 at 22:31:08
Specs: Windows 7
before i begin, here's some computer information:
model: hp pavilion elite e9220y
i changed the graphics card in the computer to a nvidia geforce 9800gt in april. it ran fine until my computer got a virus, which led me to wipe my hard drive. now that i've done that and installed updated drivers, my computer crashes whenever i run games, restarting on me. i am then usually prompted to do a startup repair, or my computer will crash and restart more. any help is greatly appreciated

See More: Computer crashes while running games.

December 16, 2010 at 02:19:31
After reinstalling Windows, did you install chipset and other motherboard controller drivers from HP for your specific model computer ?


Report •

December 16, 2010 at 04:04:50
if its only when running games, and only after a while it may be that your overheating either the machine cpu or the video card you can download speedfan, (for free) and monitor your temps, there have been problems in the past with nvidia drivers not running the fan correctly, ie not speeding it up when it gets hot, check into that too.

suatchi has a valid point in installing the chipset drivers.

i hate computers!
but cant help myself....

Report •

December 16, 2010 at 05:19:20
It now occurs to me. Since yours is a brand-name computer, you may have well done a factory restore instead of installing bare Windows. If that is the case, then you must have also installed the previous graphics card drivers with the factory restore.

Did you uninstall the previous drivers before you installed Nvidia drivers for the GeForce 9800GT card ? Pls note: Your previous card may also be an Nvidia. But diffferent cards have different settings written to Windows registry. If there are registry entries both for the old card and the new one, they may crash.

The proper method is: Remove the new card, install the old card, do a factory restore, uninstall Nvidia ( or whatever ) drivers, shut down computer, remove the old card, install the new card, and install the drivers.


Report •
Related Solutions

Ask Question