Computer constantly crashes...help!!

February 20, 2011 at 21:37:17
Specs: Windows 7
My computer constantly crashes, several times a work session. This machine was a first time build for me and everything seemed to be recommended to go together. I'll list everything as it was on the order form when I bought the parts so you guys can see exactly what I have:

Processor: Intel Core i7 920 @ 2.67
Mo. Board: EVGA E758-A1 3-way SLI LGA 1366 Intel X58 ATX Intel Motherboard
Vid Card: XFX GS250XZDFU GeForce GTS 250 1GB 256-bit DDR3 PCI
RAM: OCZ Gold 6GB (3x2GB) 240-pin DDR3 SDRAM DDR3 1600
Operating Sys.: Windows 7 Home Premium 64 Bit

The symptoms/problems are that it both locks up and resets at random times. It will do it at the start up, it will do it 45 minutes in. Sometimes it will do it several times before I am able to work. This has been going on for a couple of months, but as this isn't a work computer, but a home PC and I don't regularly use it (1-3 times a week) I never thought too terribly much about it. Recently it has started to do the lockup/reset more often and I figured I better get some answers. What can I do to get more info to you guys to better help myself or can you help diagnose the problem? I am a novice who can follow good directions. Thanks in advance for any help.


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#1
February 20, 2011 at 23:27:45
get a program like speed fan http://www.almico.com/speedfan442.exe , to check your cpu temps, and also use the temp gadget for your video card http://blog.orbmu2k.de/sidebar-gadg... , make sure you are not over heating.

memory issues, take out 2 pieces of ram, try running the system with 1 stick and try that stick in all 4 slots.
run for a while, then try each stick in each slot,this will prove a bad stick or a bad slot. you may require to use 2 or 4 sticks 3 may be causing issues.

make sure all your drivers are upto date, and also the chipset/motherboard drivers you can get updated drivers from the mobo manufacturers site.
check your cables are properly connected inside the machine.check all fans are working correctly blowing in the right direction.

i hate computers!
but cant help myself....


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#2
February 22, 2011 at 21:14:32
Don't forget to post back results including temps for more help.

You have to be a little bit crazy to keep you from going insane.


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#3
February 23, 2011 at 15:57:27
My apologies for not getting back sooner, I haven't had time to check the RAM 1 stick at a time, but all of my drivers are up to date, fans are running correct, all cables are connected and the temps are +/- 1c as follows:
CPU: 37c
VREG: 62c
System: 35c
Core 1: 54c
Core 2: 46c
Core 3: 52c
Core 4: 48c

Those readings are coming from my EVGA E-LEET tuning utility. I tried downloading the vid card temp gadget but it wasn't available for some reason. Is there another that I should be looking at? I will try the RAM testing this evening and see how that goes. My MoBo has a triple channel option, thus my 3 sticks, but I will still check each individually. I'll get back with the RAM update when I do that. Thanks again.


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Related Solutions

#4
February 23, 2011 at 16:22:03
I like the test the ram idea.

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#5
February 23, 2011 at 17:08:05
Also if that is a software based overclocking utility like I think it is, uninstall it or disable it in msconfig from start up and restart. Software overclocking utilities are not reliable or generally stable. make all of your settings in your BIOS, in fact, you should probably begin by resetting defaults and then going back in again and making sure your settings are optimal.
If you want to read up on OC'ing it, look here:
http://www.techreaction.net/2010/09...

You have to be a little bit crazy to keep you from going insane.


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#6
February 23, 2011 at 23:18:41
if your core temps are at idle, try running a cpu intensive program, 48-52 at idle would probably take you over the 68 max temps when working hard like gaming. also check your bios to see if your cpu has a cpu protection switch set low.

if these temps are at 100% cpu then you should be ok, if at idle i would repaste and reset my cooler.
http://blog.orbmu2k.de/" target="_blank">http://blog.orbmu2k.de/sidebar-gadg... for the video card gadget.

i hate computers!
but cant help myself....


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#7
March 4, 2011 at 22:00:59
First, I want to thank you guys for giving me some ideas on where to look for the problem at. Second, sorry for not posting up any sooner, I have been out of town and therefore not able to work on the computer until recently.

I think I have finally got my problem solved, brought my temps down, but ran into another problem. I know it was said to not rely on the temp software that I have, but to keep things on an even keel and not throw another variable into the equation, I am using the same to see where my results are.

First, I checked the RAM out and with 1, 2 or all 3 sticks, it did the same thing. Didn't matter which stick I used, same rebooting/freezing.

Second, I went into the bios and reset everything to auto settings with all three sticks of RAM in place. So now my temps look like this:

CPU: 31c (-6 from previous)
VREG: 53c (-9)
System: 31c (-4)
Core 1: 47c (-7)
Core 2: 39c (-7)
Core 3: 46c (-6)
Core 4: 42c (-6)

By going with the default bios settings for the mother board, it brought temps down & the problem of rebooting and freezing up seems to have stopped.

Now though, in going with the auto settings, I "think" I slowed my RAM down. Bear with me on this one because, like I originally posted, I am pretty much a noob on this and just wanted the satisfaction of building a better computer for less. When I first built the computer I noticed that the memory speed wasn't what the box said it was (in the "Memory Feature" in the bios, under the "Memory Frequency" it was running at "Auto") supposed to run. The box said 1600 and the auto setting is set at 1067 Mhz. Am I wrong in my thinking here? Anyway, I remember I pumped tat frequency up to the max 1600 and it ran pretty without error for a while and then started the reboot/freeze problems. Now, auto setting, no problems. I have noticed that certain things seem to run a little slower, it boots a tad slower and I am wondering if I actually slowed myself down and am not taking advantage of my memory capability.

What are your guy's thoughts on this? Thanks again.


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#8
March 4, 2011 at 22:46:38
memory frequency 1600, you might try to reset that back up to 1600 slowly a little at time if you can, however it will create a little more heat..but it shouldnt be an issue.
yes you lose a little of your speed with a slower setting and your memory should run at its stated speeds, it may be the mobo that is resticting your max mem speeds as it states upto 1600 on the sales site, so maybe running a little slower than max might give you better speed and no shut downs.

i hate computers!
but cant help myself....


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