computer and printer will not connect together

March 28, 2012 at 10:38:19
Specs: Windows 7
computer printer both say connected to my router id but printer will not correspond from my computer

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March 28, 2012 at 15:36:26
Have you run the install software for the printer? If not, run the software. Unlike adding a printer via USB, the printer needs to be on the network and turned on during the Install over the network.

You can also do it manually by going into the Windows printer section. Go to Start, Devices and Printers, add a printer, add a local printer, select the "create a new port" option, select "standard TCP/IP port" and input the printers IP address. When it asks for the drivers, point it towards your install CD. If it cant find the drivers on the CD, you may need to run the install program on the CD so it unpacks the drivers to a folder on your hard drive.

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