Solved Complete crash of computer during gaming.

December 2, 2013 at 01:33:20
Specs: Windows 7, Intel Core i5 (3570K, 3.40GHz) / 8gb ram
I've seen some people with this problem on the internet before but ive never seen any definite solution to this problem. Didn't know if this fell into software or hardware issues because it could be either so i put it in general.

My problem is that during gaming my monitor seems to lose its source (monitor blacks out) and i can hear the fans zoom up to the highest speed they possibly can. This is strange because this happens in only certain games: for example, this problem occurs in Unreal Tournament 3 (generally quite an old game id say) and in the more recent Batman Arkham Origins. This also happens in the recent Assassin's Creed 4. However, this does not occur when i play Skyrim or Mirrors Edge etc.

My diagnosis of the source of the problem has moved from temperature problems to the gpu not being able to handle the game. However in my past experiences, if the gpu cant handle the game it wouldnt react in the way it does here.

My details are as follows:
MS Windows 7 Ultimate 64-bit SP1
Intel Core i5-3570K 3.40GHz
8 GB RAM
NVIDIA GeForce GTX 650Ti

I've checked SystemRequirementsLab and my setup should in theory be able to handle these games with relative ease. I've also seen evidence on other sites of Batman Arkham Origins working on my gpu.

Please, somebody, help me out, i have no idea what to do anymore.

Thanks.

P.s. Just some extra information, my core hit 80 degrees celcius when i stressed it with Prime95.

message edited by jakndaxta


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#1
December 2, 2013 at 06:18:11
I'm not a gamer but it still sounds like a heat problem since the fans are reacting that way. Are we taking about a desktop PC? What brand is it?

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#2
December 2, 2013 at 06:39:58
✔ Best Answer
It is recommended to keep the CPU below 70C at all times so you probably do have a temperature issue.
http://www.cpu-world.com/CPUs/Core_...

Please post all of the temperature numbers from HWMonitor for Idle, 10 minutes of normal use, and after 10 minutes of gaming as well as your fan speeds at these three points as well. These will tell us a lot about what is going on related to heat. Also include a list or all of your fans, placement, and their orientation (intake or exhaust) and your overclock settings for your CPU and GPU if any.

Post your power supply's make and model as well as the overall wattage and the amperage rating on the 12Volt rail(s) so we can make sure that the power supply can feed your graphics card fully under the highest stresses you are putting it under.

((Intel i5 3570K & GTX650 Ti make it a desktop machine in case anyone did not notice))

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#3
December 2, 2013 at 07:47:52
What are the minimum video specs for those games and where does your video card fit into them (as in, within specs, below specs)?

All in all to me it sounds like you probably don't have a good enough video card.

The symptoms you describe sounds a lot like a computer rebooting. This could be an overheating issue. If the GPU on the video card is working too hard and gets too hot, it could cause this. If you know any computer geeks with some technical skills, get them to put a better video card in your computer and test for a couple days. If the problem goes away, well, problem solved, buy a better card. If it doesn't go away, then at least you've ruled out video as the source of the issue.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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