comp is frozen, should I let the battery die

November 2, 2010 at 19:56:49
Specs: Windows 7
Computer is a windows 7 hp laptop. Never had any problems but did the installation before shutting down and it froze for about 16 hours now. I know I probably just have to let battery run down, but i was curious if there is something else to do to back out of it.

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#1
November 2, 2010 at 20:21:53
It is not generally recommended to stop an update in the middle, but you certainly have given it more than sufficient time. First, try pressing and holding down your turn on button, if this works, it will shut down after 4 or slightly more seconds. Second, if that does not work, remove the battery, wait 30 seconds, reinstall and restart.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#2
November 3, 2010 at 04:32:37
"but did the installation before shutting down"
What installation are you talking about? How old is this laptop?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
November 3, 2010 at 05:23:45
If you press and hold down the power button, the machine will shut down. Or you could make sure the machine isn't plugged in, and remove the battery. When you re-insert it, you will probably get the "Windows Didn't shut down properly" dialog. Just let the machine self scan and and start up as usual. Try installing software again, but make sure nothing else is running at the same time.

Best of luck.


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