Clearing cookies clears too much

October 2, 2015 at 20:38:46
Specs: Win 7
I have been using CCleaner to clear cookies and other
unwanted files for several years. Sometimes I have it clear
Temporary Internet Files, but I always have it clear cookies.
I use it irregularly, maybe once in a week or two on average.

I have had four sites in "Cookies to keep". One of them was
for computing.com.

Until recently those four cookies were kept whenever I ran
CCleaner, so I didn't have to log in to computing.com again
each time. But now, even though I have the cookies in the
"keep" list, the websites lose all the cookkie info.

For the specific case of computing.com, I forget whether the
cookie that needs to be saved is the one named "computing.com"
or the one named "www.computing.com". But I've tried both and
neither one works now.

The change apparently occurred when I reinstalled Windows and
software two weeks ago, and made a lot of settings changes. I'm
using the same version of CCleaner (v4.15.4725, 64-bit).
I've been using Internet Explorer 10 for several months.
I have always moved the Temporary Internet Files folder to a
different physical drive from my Windows drive.

Any idea why my cookies aren't kept?

-- Jeff, in Minneapolis

message edited by Jeff Root


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#1
October 3, 2015 at 01:18:42
Jeff is it computing.com or computing.net you need the cookies saved for?

It couldn't be due to a typo?


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#2
October 3, 2015 at 02:17:38
I mistyped it above. In CCleaner I moved the cookie names from
left column to right column so there was no chance of mistyping.

That would certainly do it for computing.net, but the three other
cookies failed, too.

CCleaner must know the correct location of the cookies, because
it deletes them. But somehow it is no longer skipping the cookies
I move to the "keep" list. Makes no sense.

-- Jeff, in Minneapolis


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#3
October 3, 2015 at 02:46:47
Yeah strange one Jeff.

Always works for me, although I keep temp files location as default. As you say CCleaner clears the cache so it does identify the correct location. It's an enigma to me.


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Related Solutions

#4
October 3, 2015 at 05:04:17
Once again, I ask why you're running IE10 instead of IE11. From your many posts, you seemed to be somewhat obsessed with keeping your system clean & safe, yet you continue to run outdated/vulnerable browsers; 1st IE8 & now IE10. IE11 was released 2 years ago, what are you waiting for?

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#5
October 3, 2015 at 12:33:58
How to remove unwanted cookies & save cookies that are still wanted.
http://i.imgur.com/WLOVTTT.gif
http://i.imgur.com/CqBAGIO.gif
http://i.imgur.com/dkrZUhn.gif

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#6
October 3, 2015 at 13:29:10
Johnw,

Yep, that's what I do. It moved computing.net and www.computing.net
and three other cookies into the "keep" column.

riider,

I installed IE 11, tried it for a while, and didn't care for it.

I have read through the explanations given for about ten or twelve of
the security updates Microsoft considers important for my computer.
Of those ten or twelve, I found that only one could actually apply to
my computer -- the others were completely irrelevant -- and the one
that *could* apply was *extremely* unlikely to ever be needed.

I'm not saying that all of the many other security updates are equally
irrelevant, but that sample is suggestive.

As far as running outdated software, on the notebook computer sitting
beside this one, I'm using the latest browser its operating system can
handle: Internet Explorer 5.5 on Windows 98 SE. :-)

-- Jeff, in Minneapolis


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#7
October 3, 2015 at 13:41:49
What browser are you using when you lose the cookie Jeff?

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#8
October 3, 2015 at 16:45:41
IE 10. It worked fine with IE 10 a few weeks ago, though.
I used IE 10 for a few months before the latest re-install in
mid-September.

One possible source of the problem might be the order in
which I installed IE 10 and CCleaner. I installed CCleaner
first this time, but might have installed IE 10 first last time.
I reset the CCleaner settings, but that didn't change the
behavior. I may try re-installing it next.

-- Jeff, in Minneapolis


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#9
October 3, 2015 at 18:02:35
Sorry about not absorbing your original info Jeff, got the dry cough bug that is going around in my patch, keeps waking me up every hour or so. I get up, have some honey, get on the comp, until it settles down, then back to bed.

"I may try re-installing it next"
That is worth a try, to get rid of everything, use an uninstaller, I use Wise because it supports 32 & 64-bit.
Wise Program Uninstaller
http://www.softpedia.com/get/Tweak/...
http://www.freewarefiles.com/Wise-P...
http://www.freewarefiles.com/screen...
http://wisecleaner.com/wiseuninstal...

NOTE: Revo Uninstaller, 64-bit is only supported in the Pro ( paid ) version.
http://www.revouninstaller.com/revo...
http://i.imgur.com/souCjaz.gif

message edited by Johnw


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#10
October 4, 2015 at 00:25:20
It appears that re-installing CCleaner has fixed it.

Possibly my guess was correct that IE 10 has to be installed
before CCleaner. Or maybe the Temporary Internet Files folder
has to be moved before installing CCleaner.

A curious side-effect. In another thread I asked how to view
files in the Temporary Internet Files\Low folder. I haven't been
able to recently. Immediately after uninstalling CCleaner, then
rebooting, I was able to use Windows Explorer to go to the TIF
folder and get into the Low folder to view all the files. Then I
opened Internet Options and tried to view the same files via
the button provided there. No go. Can't get to the Low folder.
Then tried Windows Explorer again. Now *that's* no go! So I
ran CCleaner, clearing all but the 4 cookies I wanted to keep
(still in the cookie cache from before) and restarted. I can now
see the Low folder with Windows Explorer again. It appears
that using the button in Internet Options makes the Low folder
unreachable.

-- Jeff, in Minneapolis


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#11
October 4, 2015 at 09:08:20
Or maybe not.

I ran CCleaner again, and turned the computer off for a few hours,
and when I start it up and go onto the Internet again, those cookies
are not doing their thing.

I can still get at the TIF\Low folder, though...

-- Jeff, in Minneapolis


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#12
October 4, 2015 at 09:08:55
"I'm using the latest browser its operating system can
handle: Internet Explorer 5.5 on Windows 98 SE. :-)"

Nothing to smile about. And you're not running the latest browser supported, you're running the last version of IE to be supported. There are several other more modern/secure browsers that will run on Win98SE. K-Meleon for instance. I haven't worked with 9x/ME in a while but that's what I used to recommend to my "customers". I could be wrong, but I think version 1.5.4 (2010) was the last to work. From what I've read, the newer versions use a different numbering system (starting with 74.0) & require XP SP2 or better.

http://filehippo.com/download_kmele...

And of course, there's always KernelEx which will allow you to run Firefox 8.0 (2011) or Opera 11.50 (2011). IMHO, it's much better to run a 4-5 year old non-Microsoft browser than a 16 year old version of IE.

http://kernelex.sourceforge.net/


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