change from Win XP to Win 7 & USB problems

January 12, 2011 at 09:12:26
Specs: Windows XP
I have change Windows operating system from XP to Windows 7. I have followed all the direction from Windows to save all my files and download into the new Windows 7. Now when I reboot the computer my wireless keyboard and mouse do not work or any other device I plug into any USB port the computer had. There are eight USB ports and just two works properly. When I connect any device including external hard drive or stick memory you can hear the same of windows saying you have plug a device but when you open explore it does not appear on the screen as a new drive or removable drive. According to the Device Manager all the USB port are working properly.

Thanks in at advance for your help.


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#1
January 12, 2011 at 17:48:50
Download the latest drivers for your motherboard from the system manufacturer's website making sure they are for Windows 7.

You have to be a little bit crazy to keep you from going insane.
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#2
January 14, 2011 at 02:47:04
"I have followed all the direction from Windows to save all my files and download into the new Windows 7."
Was it only data and settings or all files.
What did you use to save the files? was it W7 Easy Transfer Wizard? and did you restore these files? if you saved all files, there may be something you restored causing a problem.
If you can't get it sorted soon as it is, it may be quicker to do a fresh install by booting from the dvd, run custom install and quick format the drive for a clean instalation.
Don't restore anything until all's well.
If you used the XP backup to save the files, come back when you are sorted as you may need help restoring them. If you used the W7 Easy Transfer Wizard then it;s easy to restore them.
And as Fingers said get the latest W7 drivers, wait until instalation is finalised before installing the new drivers.

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#3
January 15, 2011 at 20:08:19
Another thought.... any USB ports directly on the motherboard and plugged directly into the motherboard's USB expansion ports should work fine after the new drivers are installed, BUT any USB ports on expansion cards or on internal hubs will also need drivers installed for them that are compatible with windows 7, or replaced with newer versions.

You have to be a little bit crazy to keep you from going insane.
This site is about helping people, lets keep it that way.


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