cd dvd drive is not reconized on the pc at all cant use it

March 8, 2013 at 08:47:15
Specs: Windows 7
my pc does not reconise my cd dvd drive cant find it anywhere and does not work when I put in a disk of any kind,, please help. tried system restore but the pc wont restore either.. vic

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#1
March 8, 2013 at 11:30:04
Although it should be done with all types of PC questions , whenever you ask hardware related questions , you should list the make & model system you have as well as the operating system. It helps narrow down things
For this type of problem it can be a hardware issue like a bad drive itself, a wire leading to the drive,. or in some cases a conflict between software & a driver
like programs meant for playing &/or burning CD's & DVD's.
Some times, the installation of to many programs meant to do the same thing will cause problems like this.

Usually For a Desktop system the first thing to check would be the 2 cables that provide power & data transfer, plugged in on the back of the drive, & where the 2 cables connect to the motherboard.
But Before continuing, try restarting the system and choose to run in SAFE MODE, and then check to see if it's listed in "Computer / My Computer"
Very old systems don't show up in safe mode but 99.99% of them do now.

If it works in safe mode , you have a software/driver conflict issue.
If it does not work in safe mode , there is a connection problem or it's a bad drive

A laptop drive slides into a slotted plug that is part of the motherboard, so there is no need to remove it , unless there has been work done on the unit lately and there may be the possibility of a foreign substance on the contacts.

NOTE:
If you need help to open the case, whether a laptop or desktop, download the service manual from the manufacturers website for opening the system and for ALL cautions you should to take.
ALSO:
YOUTUBE has many videos relating to ALL kinds of computer problems.
JUST REMEMBER , you need to look under YOUR make & model & the issue you have

Good Luck!



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