Solved cd drive shows no photos on cd

Lenovo G460 laptop computer - 06779xu...
December 29, 2013 at 17:48:50
Specs: Win 7 Home Premium SP1 64 bit, 2.16/3G
cd drive shows no photos on cd disc

My wife and I both have Win 7 home premium os - Hers an all-in-one desktop and mine a laptop, both relatively new pc's. I have, at different times, had photos stored on cd's. I can open and view said photos on my laptop, but my wife's d drive shows the cd as empty and asks if I want to format the cd disc. Any way to remedy this situation on my wife's cd drive? Thanks,

vandal67


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✔ Best Answer
December 30, 2013 at 18:00:06
I have found some drives fussy about brand, but I'm not sure if the small ones are readily available. It can be a trial and error excercise.

You could try a CD lens cleaning kit on your wife's computer. Kits comes with a special CD that has brushes on it - you apply cleaning jell then run the CD.

You should also see if there is a firmware update for the CD drive.

The drive itself could be faulty although usually they last quite a few years.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
December 29, 2013 at 21:38:51
Are these cd or DVD drives and are you using cd or dvd disks? Of course a cdrom won't read a dvd disk

Did the same disk ever work in her computer?

Since it asked about formatting I assume it's a r/w disk. Some drives have problems with disks when the recording session isn't closed.


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#2
December 30, 2013 at 13:58:13
Please confirm whether the disk is CD-R or CD-RW?

Is this happening on all disks with photo's on them or just one?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
December 30, 2013 at 17:49:06
The disk is a Memorex Pocket CD-R (smaller than regular CD's). These disks are loaded into my Sony camera which stores all photos taken onto the discs. Before I start taking photos on a new disk, I initialize it, and when disk is full, I finalize it. Both operations are performed by the camera. Same things has happened to all photo disks. BTW, some factory made disks (games, printer software etc.) are not recognized or reported as empty on the fault cd drive, but will open on my cd drive. Both systems are 64 bit.

vandal67


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#4
December 30, 2013 at 18:00:06
✔ Best Answer
I have found some drives fussy about brand, but I'm not sure if the small ones are readily available. It can be a trial and error excercise.

You could try a CD lens cleaning kit on your wife's computer. Kits comes with a special CD that has brushes on it - you apply cleaning jell then run the CD.

You should also see if there is a firmware update for the CD drive.

The drive itself could be faulty although usually they last quite a few years.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
December 30, 2013 at 18:34:11
I am going to get a cd drive cleaner. Thanks for everyone's input!

vandal67


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#6
December 31, 2013 at 05:16:59
I think the answer is likely to be in post #1.

It's possible the CD wasn't 'closed' after burning, thus unplayable on some other DVD/CD players.

CD cleaner: Maybe the experience of others is different, but since CDs first appeared in the 1980s, I've never known any cleaning disc make a difference.

Back then we used to repair stuff. Now it's all throwaway, disposable technology.

What happened? Where'd the time go? ;o(


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