Solved CD disc stuck in 8-year-old Compaq Presario desktop tray

November 24, 2015 at 09:19:39
Specs: Windows 7
i have a compact preserio pc, about 8 yrs old, I am unable to remove a disk. the tray opens, and disk stays inside. I have opened the front cover, can see the disk, can move it back a bit, but doesn't seem to be enough space to grab it with pliers. can you assist. is it a matter of removing the entire tray. thanks.

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✔ Best Answer
November 25, 2015 at 06:44:56
hi. I fixed the problem. my fault. I didn't place the disk on the tray properly when loading. my pc told me that by not completely closing, but in a seniors moment, I automatically pushed the tray in. this cause the disk to slide over, and past the spindle. I could see the disk, but couldn't grasp it, till I had an eureka moment. I wrapped some sticky side out duct tape around the blade of a long knife, being careful to secure the end towards the handle with sticky side down duct tape. then I simply guided the knife under the disk, with sticky side up under the disk, and removed it. another use for duct tape. usually duct tape is placed on my mouth.
thanks for all of your assistance, as I didn't see the same solution already posted. but I am happy anyway.

message edited by bobmackie



#1
November 24, 2015 at 09:51:56
When a CD is inserted into a CD drive, it clicks and locks onto a spindle. In order for you to get the CD out, you will have to try to lift the CD up while inside off the spindle and see if you can pull it out that way.

If it turns out you can't, you might have to take the whole thing apart to retrieve the CD.

20 years in IT and counting, baby
\m/ > < \m/


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#2
November 24, 2015 at 09:56:47
great. thanks for your assistance.

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#3
November 24, 2015 at 10:49:29
See if you can slide a piece of sellotape/scotchtape - even masking tape over (onto) the top of the CD; and then press it gently down onto the disk. You may then be able to lift the disk slightly and withdraw it?

Possible use a very thin knife blade to which you have taped a strip of tape - sticky side outermost) to the blade with a couple of other strips if sticky tape. (They naturally will stick to the blade and hold the other strip in place...) Thus you will have a small strip of sticky tape(sticky side outermost) "fixed" to a flat thin blade and that may also allow you to attach/stick to the disk and withdraw it?


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#4
November 24, 2015 at 19:06:18
So you're saying the disk isn't correctly seated in the tray and stays in the drive when the tray is opened? Using tools to remove it might damage the disk or drive (if either are still useable). I'd vote for removing the drive and then its top cover.

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#5
November 25, 2015 at 06:44:56
✔ Best Answer
hi. I fixed the problem. my fault. I didn't place the disk on the tray properly when loading. my pc told me that by not completely closing, but in a seniors moment, I automatically pushed the tray in. this cause the disk to slide over, and past the spindle. I could see the disk, but couldn't grasp it, till I had an eureka moment. I wrapped some sticky side out duct tape around the blade of a long knife, being careful to secure the end towards the handle with sticky side down duct tape. then I simply guided the knife under the disk, with sticky side up under the disk, and removed it. another use for duct tape. usually duct tape is placed on my mouth.
thanks for all of your assistance, as I didn't see the same solution already posted. but I am happy anyway.

message edited by bobmackie


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#6
November 25, 2015 at 07:42:21
Glad you got it taken care of!

20 years in IT and counting, baby
\m/ > < \m/


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#7
November 25, 2015 at 09:43:54
Us seniors occasionally do have moments of genius... when all else seems to fail...

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