Solved c:\BDT\unins000.msg is missing. Need to obtain a free copy

August 22, 2014 at 19:13:40
Specs: Windows 7, intel i3 cpu
Message unins000.msg is missing when trying to uninstall Malwarebytes. Says to get another copy.

How can I force the uninstall?


See More: c:\BDT\unins000.msg is missing. Need to obtain a free copy

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✔ Best Answer
August 22, 2014 at 20:31:23
MBAM also have a cleanup tool.

Hopefully this will solve your problem:

https://helpdesk.malwarebytes.org/h...



#1
August 22, 2014 at 19:35:02
You could install a fresh copy over the top of the old copy then re-attempt the uninstall or alternatively the free version of revo uninstaller may help, although it uses the software's uninstaller first.

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#2
August 22, 2014 at 19:49:34
Thanks, but what started this was that I tried to install a new version of Malwarebytes without uninstalling the other one first. That sort of thing normally works, but in this case, I got an error that Malwarebytes could not be uninstalled properly, and that I should uninstall it manually, reboot, and then download. When attempting to uninstall, the first thing I did was go to control panel, uninstall programs, search for Malwarebytes, highlight, and click uninstall. At that point, I got the unins000.msg error. I then attempted to manually delete the files, but the system says that something is still open, so I can't delete the original folder. And I realize that's generally a bad idea anyway. Now, how can I totally eliminate all traces of Malwarebytes, so I can start over?

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#3
August 22, 2014 at 19:55:34
Try running system restore to the point prior to the problem occurring.

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#4
August 22, 2014 at 20:15:50
I had just done that before you replied. No improvement. Also tried downloading Malwarebytes again, but got the same error. So I'm in an infinite loop. Can't download without uninstalling the softare first, but can't uninstall the software.

There must be a way to break through this.


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#5
August 22, 2014 at 20:23:23
You might try uninstalling using Revo Uninstaller.

http://www.revouninstaller.com/revo...


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#6
August 22, 2014 at 20:31:23
✔ Best Answer
MBAM also have a cleanup tool.

Hopefully this will solve your problem:

https://helpdesk.malwarebytes.org/h...


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#7
August 23, 2014 at 00:38:06
Yeah, malwarebytes own uninstaller is probably the way to go. I just used it yesterday on a laptop I was cleaning up to uninstall an older version that wasn't working and wouldn't uninstall. After that I had no problem installing their newest version.

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide.


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#8
August 24, 2014 at 07:18:51
Thanks all. I have to run right now but will definitely try the Mbam tool and if no luck will try revo. Will let you know how it comes out!!!

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#9
August 27, 2014 at 20:04:27
Hi all. Thanks for the input all around. I marked this link the best answer, because the internet link worked so fast I almost didn't realize it was doing anything by the time it was finished. I looked at the file manager, and there was no trace of anything related to Malwarebytes. I then tried to download Malwarebytes, but had an invalid link message. Sent an email to vendor, they sent new link, and voila.


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