Solved Can't use my hotmail account..?

December 30, 2013 at 14:40:50
Specs: Windows 7
Hi, Im having trouble using my Hotmail account. I haven't used it in a while but today I went on to check it and send out an email but it said it was disabled and I can't send any emails until I verified by text message. Only thing is I do not have a phone! Does anyone know what I can do?!

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#1
December 30, 2013 at 15:46:59
✔ Best Answer
Hotmail was killed off months ago, you need to switch over to Outlook.

Hotmail is officially dead: Microsoft shifts to Outlook

Just login to Outlook using your @hotmail address & password:

http://www.outlook.com/

message edited by riider


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#2
December 31, 2013 at 04:38:44
Hotmail and Windows live Mail were indeed killed off, but only the name changed.

Existing accounts remain unchanged and accessible as per usual. It's only new subscribers who are affected. They will be given an Outlook.com email address.

If the situation here hasn't already been resolved, it's likely this Hotmail account had been hacked, spewed out a load of infected spam, and consequently blocked by Microsoft.

You should be able to unblock it via here: (says Outlook, but applies to Hotmail etc also).
http://windows.microsoft.com/en-US/...

During the unblock process, one of the options is to have a verification/activation code sent to a mobile phone number of your choice. MS also have other options available, though you'll likely need another email provider for them to forward the code to.


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#3
December 31, 2013 at 12:40:30
Hotmail is kill off. Heck I've never used the outlook url. I still type in the hotmail web address. It may change to login.live.com url in the address bar after hitting enter, but you will still get to where you want to be.

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