Solved Can't Update Any Antivirus Database

June 10, 2012 at 04:19:41
Specs: Windows 7 Home premium 64x, Core i7/4GB
Hello All
I am trying to update my antivirus database but downloads complete and then update failed
I had Norton internet security 2012 i removed the Norton and install Kaspersky internet security 2012 and same issue with this one can any one helps what is wrong with my Computer
Sony Vaio VPC F23 Core i7
4gb Ram
Windows 7 home premium 64x
1 GB dedicate Nvidia Graphic

See More: Cant Update Any Antivirus Database

Report •

✔ Best Answer
July 6, 2012 at 09:45:53
Hey guys
I figure it out my self the problem was norton Internet security 2012 firewall when i was try to remove the Norton from control panel add and remove it was not removing it completely, i download norton removal tools and it works


#1
June 10, 2012 at 05:12:54
First Start in Safe Mode with Networking, download, update, and scan with Malwarebytes. Remove anything you find. Then Download Norton's UNinstaller from their website to make sure that all of the company's product is completely removed since it is well known that to uninstall it normally always leaves behind problems in the registry. Then try reinstalling your other antivirus program again. I would recommend the Avast Free Version or Webroot's newest antivirus product (free trial only) if you prefer to pay for it as your better alternatives though.

You have to be a little bit crazy to keep you from going insane.


Report •

#2
June 10, 2012 at 06:13:29
Or you could try microsoft security essentials which is free.
I think Norton is annoying in my experience and should be avoided.

Report •

#3
June 10, 2012 at 09:45:22
You may have a virus that prevents it.

I'd do a system restore to a time when it all worked. Then log on as an admin account user and see if you can update it.

Be sure you always use a standard user account for all tasks except a very few like this.

Hang up and live.


Report •

Related Solutions

#4
June 10, 2012 at 10:17:01
I restore it using Factory default image, but still nothing works
and also it's 64x os working very slow

Report •

#5
June 10, 2012 at 15:16:39
If you are slow after doing a factory restore then try uninstalling most factory installed programs. Run msconfig and go to Start Tab and uncheck all except Microsoft and your antivirus program, Apply and restart the machine.

Check your Memory with Memtest.
Test your hard drive with Seatools downloaded from Seagate.

Install HWMonitor and check your internal temperatures and post them back. If your temperatures are high due to a build up of dust, your CPU is throttling back, so blowing out all vents with a can of compresses air should help.

IF you have an infection that survived (rare) a factory restore then you may need to get a recovery disk set from Sony and use it to delete all partitions, create a new partition, and reinstall to a completely clean hard drive. Alternatively, you can purchase (at greater expense) a new copy of Windows 7 and install that for an install without all of the crap the include.

You have to be a little bit crazy to keep you from going insane.


Report •

#6
June 11, 2012 at 10:02:55
If you restored it then maybe you don't have your network set to connect.Open a browser first then try updates.

Hang up and live.


Report •

#7
June 12, 2012 at 00:05:17
Guys malewarebyte , Microsoft Security essential , kaspaersky , norton nothing works i disabled all security firewall nothing works and now it's getting heat and fan noise.

Report •

#8
June 14, 2012 at 15:56:12
Virus or trojan or hacker stressing out CPU trying to stress you out at the same time and messing up security software, disconnect from the internet, back up important files like pictures, documents and certain music that you won't be able to bring back if deleted (or found) and reinstall windows, the only easiest way, after you install windows, forget Norton, they keep getting worse, get a freebie and do it straight away, not after a few hours!!!

Get microsoft security essentials first then look for better freebies so your aleast protected for some time.


Report •

#9
June 15, 2012 at 08:55:35
I Try every thing
Dears nothing work

Report •

#10
July 6, 2012 at 09:45:53
✔ Best Answer
Hey guys
I figure it out my self the problem was norton Internet security 2012 firewall when i was try to remove the Norton from control panel add and remove it was not removing it completely, i download norton removal tools and it works

Report •

#11
July 6, 2012 at 11:34:37
Glad you worked it out. Norton and also McAfee are always problems and both happen to need their exclusive uninstallers in order to completely remove them. It is best NEVER to have installed them in the first place.
I recommend Avast Free Version and Webroot Secure Anywhere (free trial only but they have a nice discount for multiple machines).

You have to be a little bit crazy to keep you from going insane.


Report •

Ask Question