can't turn off caps lock

April 5, 2011 at 06:17:35
Specs: Windows 7
The caps lock key will not turn off on a new Dell Inspiron using Windows 7

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April 5, 2011 at 07:03:01
If a desktop computer try a different keyboard. An external KB might even help on a laptop. We have no idea which you have because you didn't post the model or any information relevant to this issue.

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April 5, 2011 at 07:08:51
Sorry, it's a Dell - Inspiron Laptop / AMD Phenomâ„¢ II Processor / 15.6" Display / 6GB Memory / 640GB Hard Drive

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April 5, 2011 at 07:13:31
Well, I would still try an external keyboard. That may help determine if the issue is the Caps Lock key or something else.

At any rate, if the unit is under warranty then you should contact Dell for repair or replacement. Backup your personal files now.

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