Solved can't sign into a website

August 16, 2015 at 12:48:19
Specs: Windows 7
I have been a member of a website for a couple of months then one day I try to sign into it and the sign in message says I have used wrong user or password but I haven't and have asked the host of the website to fix it but to no avail, they just sent me my username and password and said use this and it will work but it does not, please help.

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#1
August 16, 2015 at 13:10:57
If the website host can't help you then I'm afraid there is absolutely nothing we can do. You will have to resolve the matter with the website, or else stop using it.

Is this a well known website or some specialist one?


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#2
August 17, 2015 at 08:44:00
✔ Best Answer
Have you tried deleting your browser history and cache files?

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#3
August 17, 2015 at 16:42:05
It could be as simple as deleting cookies.

-- Jeff, in Minneapolis


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#4
August 18, 2015 at 20:15:58
it is a well known website, I have tried speaking with them several times but still nothing. I don't understand why they can't fix it. And how does it work that day after day I sign into this site no issues then one day boom I can't sign in. It is so frustrating ahhhhhhhhhhh :( How can I get the web masters to recognize it is their problem?

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#5
August 18, 2015 at 20:16:33
Yes I have many times but still nothing!

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#6
August 18, 2015 at 20:18:32
Hi Jeff, deleting cookies? Let me try that right now.

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#7
August 18, 2015 at 21:00:26
Hi Jeff,
I have deleted the cookies and everything but the same thing happens. This is so frustrating, I think I will just give up! But thank you for your help.
Unicorn

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