can't see pics in windows live gallery

July 29, 2012 at 19:12:33
Specs: Windows 7
win 7 folder shows 64 files - open folder - thumbnails show blue square with >> in it - no pic will show - went to properties on a file - no data in the details like dimensions - width- height - what happened to my pictures ???

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#1
July 30, 2012 at 17:18:33
Hi TexasYankee,

I am Makarand P from the Dell Social Media and Communities team.

With regards to your issue, the reason why it doesn't show up any thumbnail is either the original location of the file was on a external drive (like a flash drive or external hard drive) or it could have been corrupted or the format of the pictures cannot be recognized by windows live gallery.(probably it was taken from a cell phone or iphone or a ipad).

Kindly revert for further clarifications,

Thanks and regards,
Dell_Makarand_P
Dell Social Media Responder
www.facebook.com/dell
www. twitter.com/@dellcares


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#2
July 30, 2012 at 19:10:44
Cell phones, iPhones & iPads all take photos using the jpeg format which is probably the most common picture format known to mankind. Windows Live Gallery would have no problem reading them.

Were you ever able to read them or did this just happen?


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