Can't run Windows after a power surge

June 2, 2013 at 05:29:38
Specs: Windows 7, 4GB
Hello,

I can't start my computer after a power surge. Windows 7 hangs on the logo while loading. If I run repair it hangs again on a black screen. And if I run safe mode, it goes to a point where I see the mouse pointer on a black screen, but can't move it. I checked the harddisk for bad sectors with chkdsk and it's OK. But the computer is not running.

Can you give me any ideas and suggestions on how to proceed?

Thank you very much in advance!


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#1
June 2, 2013 at 06:21:24
"If I run repair it hangs again on a black screen"

How are you running the repair? Are you booting off the Win7 DVD or pressing F8? If you're doing the F8, try booting off the disc instead.

http://pcsupport.about.com/od/tools...


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