can't open Win 7 live mail attachments

December 17, 2010 at 13:40:35
Specs: Windows 7, 4gb
I'm running Windows 7 (64 bit) on an ASUS MB. Using Windows Live Essentials 2011. When using Live Mail and get an email with an attachment such as .pdf; .doc or .jpg, and I click on it, the window locks up. I need to goto task manager to shut down live mail. Then I need to restart it to get other emails. The only way I can read the attachments is to save it to my desktop and read it from there. A real bummer!

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#1
December 17, 2010 at 15:38:12
Do you use Norton AV? I am guessing here but that may be the problem.

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#2
February 22, 2011 at 15:16:36
I have exactly the same problem. Not running Norton. Using Avast free. Have tried reinstalling Live Mail. Have tried different anti-virus.
It's annoying as I still automatically click the attachment in Mail and it freezes and I have to restart it. Happens with all attachments, doc, pdf...

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#3
February 22, 2011 at 17:19:49
Hitting the enter key will unlock it. So at least you won't have to kill it in task manager

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#4
June 24, 2011 at 22:15:42
Hello,

Did you able to resolve the problem... i am facing the same issue...
..


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