can't install the update of symantec anti-virus of i32!

April 21, 2012 at 21:34:11
Specs: Windows 7
when my download of this virus update was finished,i can't install the update of symantec anti-virus of i32.please help me how can i get it.

See More: cant install the update of symantec anti-virus of i32!

Report •

#1
April 21, 2012 at 22:01:07
Uninstall Norton. That's where I would stop, but if you want to keep Norton for some reason.

Uninstall Norton, reboot, run the Norton Uninstaller tool

https://www-secure.symantec.com/nor...

Reboot again and reinstall Norton


Report •

#2
April 22, 2012 at 07:55:08
It's a blessing in disguise! Uninstall Norton & NEVER install it again. Replace it with something that's free & that works: AVAST, AVG, or Microsoft Security Essentials:

http://www.filehippo.com/software/a...


Report •

#3
April 22, 2012 at 20:25:08
I would recommend Avast free version or Webroot if you are more comfortable paying for it (free trial only), although you can purchase the upgraded Avast version, it is not needed.
Norton and McAfee have both been around a while and both are bloatware. They both try to do too many things and do none of them too well. They rely on older technology and keep piling more and more into them instead of redesigning from the bottom up. They work as far as they do because the systems keep getting faster, but a new approach, a more efficient approach is needed.
Avast is a 'younger' system and works better while wasting much less resources. Webroot recently completely revamped theirs for their third time and completely did away with the constant downloading of definitions and updates. Instead it relies on the behaviors of the infecting programs and some other technologies that they are not telling too much about.
I have been Norton free for 10 or 12 years and I dumped McAfee back in 1996. Since then they have gotten worse, not better. I use Webroot at home (license for 5 computers for about what you paid for Norton for one computer) and I have installed and used Avast Free Version on quite a few other computers and recommend it to others.

You have to be a little bit crazy to keep you from going insane.


Report •

Related Solutions

#4
April 22, 2012 at 20:54:25
Man there are some Norton haters here, haha.

I personally think Avira Antivir is the best free AV out there, but the popups can get quite annoying, but what the hell it's free. Install it using the highest setting, works great. Also scores extremely high at http://www.av-comparatives.org/


Report •

#5
May 6, 2012 at 22:31:03
ok. what should i do? but thanks u very much.

Report •

#6
May 7, 2012 at 04:47:49
Norton has an uninstaller on their website that can remove the program completely which the normal uninstaller with windows does not. Download and run this. Then immediately download (if you have not at this point already done this) Avast Free version and install it, update it, and let it scan your computer. When you are done or when it asks, do the registering step since it is a trial until you do this. Once you register it, it will not bug you about purchasing it (for at least the year) and the free version does work well. You will find that your system is livelier after removing Norton. Do not visit websites until you have reinstalled the antivirus program (excluding Avast, or Microsoft Update if needed). If you have any reason to doubt that your system is clean of infections, run Malwarebytes before removing Norton or you will be leaving a hole in your protection for it to work itself in deeper. Malwarebytes can run with an antivirus program installed, where as other antivirus programs cannot without conflicts/problems so it is a good idea to have it installed to manually run if you suspect a problem since no protection is 100% against everything.

You have to be a little bit crazy to keep you from going insane.


Report •

#7
May 8, 2012 at 20:30:48
ok. i know what u mean. but i want to know ,why i can't install the update of symantec anti-virus of i32. i have used it for about 5 years, i have never seen this errors. i want know that the installation files in my computer have errors or that download file have errors.

Report •

#8
May 8, 2012 at 21:00:37
The only way to tell would be to redownload the updates.
The right way to fix it if you wanted to keep it would be to download a complete new copy of Norton (their tech support would have to set up that download) and completely reinstall it and then get the current updates again. This would fix any build up of errors over the 5 years. The other possibility is that there was a targeted infection that was aimed at Norton itself to disable it and leave you open to future infections brought in later. This is why I recommended scanning with Malwarebytes before uninstalling it so you are not letting a nasty get an open shot to wreck your system while you are switching.

You have to be a little bit crazy to keep you from going insane.


Report •

#9
May 13, 2012 at 21:45:18
thank you very much!

Report •

Ask Question