can't install creative drivers

Creative X-fi titanium fatal1ty professi...
October 2, 2010 at 18:47:12
Specs: Microsoft Windows 7 Home Premium, 2.891 GHz / 2045 MB
I can't install the creative drivers for the x-fi Ti Pro PCIe on my Win7 rig. I did everything:

pulled old sb xtreme gamer. booted in safe mode, used driver sweeper, installed the Creative Product ID module update. Then, when I try to install the Creative drivers, I get an error stating that a newer driver version is already installed. The device shows up as a "High Definition Audio Device" and using Msoft drivers.

If I uninstall those drivers they get re-installed at system boot. Creative system info looks good and the product registers with Creative, but all creative apps exit because they don't see the device.


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#1
October 2, 2010 at 23:45:16
in device manager remove the creative device and also check delete all drivers then try to install your creative suite and drivers..ooops sorry didnt read the last bit correctly..

i hate computers!
but cant help myself....


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#2
October 3, 2010 at 04:32:29
Do you have integrated sound on the motherboard? If so, is it HD? I suggest you boot into the BIOS and disable the integrated sound.

Are the Creative Apps installed on the C partition?

After removal of the drivers do not reboot. Install the correct drivers first and then reboot.


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#3
October 3, 2010 at 12:52:12
hi,
already disabled onboard HD for the xtreme gamer, double checked still disabled in bios.

all apps installed in C partition of plain vanilla drive

When I try to install the Creative drivers before or after reboot I get same error message that I have a more recent version of the driver installed, even though the MS friver is from 2009 and the creative driver is 2010.


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Related Solutions

#4
October 3, 2010 at 14:27:39
Does the Windows Audio Service load the MS HDA drivers?

Do I need to stop this service. load drivers and continue?

or
Is the Creative Product ID module update the only other thing I need to do?
(because this doesn't seem to do anything)


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#5
October 3, 2010 at 14:42:35
You could try using the driver update feature. Go to Device manager and expand the sound listing.

There are two methods you can try. Right click on the sound card and choose update drivers. If that doesn't work then right click and choose properties> driver> update driver.


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#6
October 3, 2010 at 17:02:23
I tried this too, but I can't find the drivers stashed anywhere on the disk. Looks like the Creative XFTI_PCDRV_LB_2_17_0008.exe cleans up or doesn't save the driver files to disk when it barfs.

The audio works, but none of the Creative apps will run w/o the Creative drivers. I love it on the box: "Works with Windows 7"...


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#7
October 3, 2010 at 22:30:02
go to the creative site and download the win 7 apps/driver from there, its possible there is a damaged file on your disk..

i hate computers!
but cant help myself....


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#8
October 4, 2010 at 07:07:49
The Creative driver file loader XFTI_PCDRV_LB_2_17_0008.exe is from their X-fi Ti support page. Is there a page on the creative site to get the raw, unbundled driver files?

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#9
October 4, 2010 at 08:10:09
Your link comes back to CN, not to Creative.

I downloaded the .exe you pointed to. Used 7zip to extract the files and then had individual files.

The .ini file should be the file you want to use.


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#10
October 4, 2010 at 09:33:47
Got the problem fixed - 100% Creative problem with software distribution and drivers.

Looks like they have a consultant working on the problem, who has put together another s/w distribution CD. If anyone needs it you can find it here:

SB X-Fi PCI Install Disc 1.0 (unofficial)

Download all these files and run. It will want to burn a CD for you so have all that ready to go.

BTW: there is a post in the thread requesting just the driver cut out of the distribution - that did not work for me. I had to burn the CD and go through the installation.


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#11
October 4, 2010 at 09:35:59
I didn't mean for that to be a link, just a cut and paste. CN put their own twist on that. Still does not work. See my followup for the solution.

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#12
October 4, 2010 at 11:38:53
Creative labs has always been a pain to install their drivers, etc.

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#13
October 4, 2010 at 11:55:40
This was frustrating, but I have never had any problems with Creative. I am replacing an Xtreme gamer PCI, which replaced a really old Soundblaster PCI card - never had any problems with the hardware or software.

I hope that whoever put this together for them gets a big bonus, because s/he really saved their ass. Supposed to be rolled into an official release very shortly.


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#14
October 4, 2010 at 11:59:42
Maybe Creative got their act together. I haven't found a need to use ANY add in card in years. The last one I used was a SB live card.

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