Solved Can't get past POST with two USB HDDs plugged in

April 12, 2013 at 18:16:48
Specs: Windows 7 64bit Ultimate, 3.4Ghz/8GB
Hello,
So I recently encountered a problem where I had to flash the BIOS. The flashing worked, but a new problem arose.

I have an SSD with the OS on it and two 1TB HDD's as backup. I can start my computer with just the SSD and OS without any problems. As soon as I plug in my two HDDs, problems occur to the point where it freezes on POST. I cant even get into BIOS settings and even the recovery BIOS jumper doesnt help. Im out of ideas, Ive come this far. Please help... or else I am just going to buy a new MoBo because this frustration is killing me.

Exact Specs:
Intel core i7 2600k (not overclocked)
Kingston SSDnow 128gb
2 WD Black 1TB drives
Intel DZ68BC MoBo
8gb (2x4gb) Kingston HyperX RAM (khx1600c9d3k2)
Corsair HX750
AMD 6970 GPU


See More: Cant get past POST with two USB HDDs plugged in

Report •

✔ Best Answer
April 15, 2013 at 09:04:59
Is it possible this had to do with the order because of how the computer is set to allow a boot off usb devices? The boot order in the bios?


#1
April 12, 2013 at 18:46:23
I can only help you with some analysis and give a guess or try..

1. plug your SSD to the FIRST sata port on the MoBo;
2. try to attach your HDDs one by one/plug only one at a time and switch, see if it happens only when the 2 co-exist or right after a specific one is attached
3. since i don't see your CMOS configurations, i'd suggest you check the bios settings before you attach the 2 hdds, see if there is any configurations about the HDD.
4. you said you flashed the bios and this happened just after this update, could it be possible that the bios update itself contains some compatibility issue?


Report •

#2
April 12, 2013 at 19:16:04
Did you immediately enter the BIOS (setup) screens after the flash and reset values as needed? Your BIOS may be set to run the hard drives in the wrong mode. IDE compatibility mode/SATA/AHCI?

Report •

#3
April 12, 2013 at 20:49:01
Hey. So I figured something else out... I can get into BIOS setup but it takes a super long time... long as in: I went out to eat and when I came back it finally loaded into BIOS and recognized one drive. But start up should not take that long... With intel fast boot on my SSD it takes seconds to boot up!

Im looking at my settings, and my SATA mode is set to AHCI. Switching it to IDE, I get a BSOD and it just reboots into a continuous loop of passing post into a BSOD before I see my desktop.


Report •

Related Solutions

#4
April 12, 2013 at 21:44:31
Usually if it's the IDE mode's problem, it just gives BSoD, there shouldn't be such strange problems...

I cannot think of any other possible causes other than a incompatible bios firmware...waiting for someone else's answer...


Report •

#5
April 12, 2013 at 22:10:29
Hey, so I think I have found a solution. So far so good, but what seemed to be my issue was SATA placement. I dont know how I got around this the first time, but moving all of my drives under the same SATA controller, the on-board one, solved my issue. Only my SSD is on SATA 6GB/sec but I am ok with that! hope this helps anyone else!

Report •

#6
April 12, 2013 at 22:35:26
Oh, good~
I learned something from your problem~

Report •

#7
April 13, 2013 at 04:52:52
It sounds like you have a second SATA 6BG/s controller and that the BIOS update either changed a setting that you need to fix, or the update you are using is not compatible (or incorrect) with this secondary SATA controller (possibly a BIOS update for a similar but not exact MB).
I would recommend that you go to Intel support (Intel MB), verify that you have the correct BIOS update, and ask them for a solution or corrected update.

You have to be a little bit crazy to keep you from going insane.


Report •

#8
April 13, 2013 at 05:57:47
"I recently encountered a problem where I had to flash the BIOS"

Some background info might be helpful. Why did you HAVE to flash the BIOS? The latest for your board is version 039:

https://downloadcenter.intel.com/De...

New Fixes/Features:
• Fixed issue where hard disk drive is not recognized when SATA mode is set to AHCI.
• Updated processor support.
• Updated VBIOS.


Report •

#9
April 13, 2013 at 08:12:39
Probably not the case since it happened after a BIOS update (and I never believed in coincidences ^^), but keep in mind that such strange behavior can happen because of a pre-failing HDD (but *usually* it's accompanied by strange noises coming from the inside of the HDD).. ;)

Report •

#10
April 14, 2013 at 22:39:00
Hey guys, sorry for the late response but here we go:

I had to flash the bios because I was in a continuous loop where windows wouldn't boot. It got through post and showed a message similar to
"Windows did not boot successfully. Do you want to boot using old setting or go into BIOS setup?"
Something like that, but if I chose to continue booting, it restarted. Trying to get into BIOS setup, it froze. Then I tried flashing the BIOS because it was clearly a BIOS issue and I was running 021 at the time. I flashed to 027, because I couldnt update straight into the latest, 039 (which, after reading feedback, was a beneficial halt), so I decided to try 027 then 028. After flashing again into 028, I concluded it was not the BIOS causing my problem. Maybe 039 would solve my secondary sata controller, but right now I am pleased with my computer.

My HDD's are in perfect condition. I tested them via external drive enclosure. I popped each one in and hooked it up to my laptop and each showed up as expected, with all my files transferring with ease between drives.


Report •

#11
April 15, 2013 at 07:26:31
That message does NOT indicate you needed to update the BIOS file. Simply that something was stopping you from booting into Windows 7.

Did you upgrade from an earlier version of Windows or recently add some piece of hardware to the mix?


Report •

#12
April 15, 2013 at 09:04:59
✔ Best Answer
Is it possible this had to do with the order because of how the computer is set to allow a boot off usb devices? The boot order in the bios?

Report •

#13
April 15, 2013 at 09:25:32
To: OtheHill
It never booted into windows. It was a bios issue. If I upgraded from Windows I would have said so. If I added some hardware into the mix I would have said so, and clearly displayed that as a potential problem.

Im not going to argue about what the issue was after I resolved it myself.

To: HopperRox
The boot order could play a part when you have a CD or something else, which would boot, installed and set in higher preference. If it is not there, then BIOS simply moves to whatever is next in priority. You can try it if you want: set USB or CD ROM to boot before your drive. And, if nothing is in either which would boot, BIOS will just go to your HDD or wherever your OS is installed on.


Report •

#14
April 15, 2013 at 11:55:47
Ice: If you had the wrong hard drive(s) set as bootable then it would be looking for the boot partition on the wrong drive (not exactly the 'boot order', but related), so you are not really right there.
First you said: "After flashing again into 028, I concluded it was not the BIOS causing my problem.", then you said: "It was a bios issue.", this will be confusing to anyone reading this to try to get help. Please clarify and explain why you still feel it was a BIOS problem since from your earlier statement it appeared that the BIOS update by itself did not fix it. Also, what else had you tried in between that might have also effected the outcome since your switching the drives to the main controller appears to have had the most effect in my opinion (the BIOS update had a negative effect on the drive controller apparently).
Oh, and watch the attitude, everyone is only here trying to help you and no one here is being paid to do it. Questions are just to narrow down the possibilities, we do not know what you know or what you have already tried, unless you tell us. We come across people all of the time who withhold information and later tell us things that would have made it much easier had they told us up front.

You have to be a little bit crazy to keep you from going insane.


Report •

#15
April 15, 2013 at 12:57:32
Hopefully this writeup will clear any confusion...

As I was leaving, I hit the power button on my case to shut down the computer. Instead, what happened was that as windows tried to shut down all my programs, it stopped and displayed the " X programs still need to close." In this time, my computer went into deep sleep. When I came home, I woke the computer and between "Force shut down" and "Cancel", I hit cancel. I tried to do a restart but it froze. When I tried to start it up, it queued at the "Windows did not boot properly" error. From there, or post, I could not get into BIOS setup or boot windows. I couldnt find anyone else with the same problem so I just tried to figure it out myself.

I got the idea to clear CMOS in hopes that it would try to boot from basic BIOS settings. I had no luck and got the same problem. Then I decided to flash the BIOS. I didnt think it would hurt to update my BIOS because I was so far behind and it should re-set my BIOS settings with hopes of me at least getting into BIOS setup. I had to leave my computer on the POST screen for a long time, maybe 10-15 minutes, before it began the flashing process. After it was complete, I actually got into Windows but it took around 2 minutes to see my desktop. I thought a new problem arose because my SSD usually takes around 14 seconds. Following a guide intel provided, I changed BIOS settings. It recommended I use IDE for Sata controller mode, so I tried it. Thats when things went back to the way they were before: unable to boot or get into BIOS setup. In hopes of booting Windows again, I tried to flash my BIOS to 028. I decided not to go into the 030's because I read some bad reviews. Flashing my BIOS to 028 from 027 took at least 30 minutes of waiting in POST screen. I did not get into Windows after flashing BIOS that time.

After that, I tried to pull hardware to run tests that way. I knew the problem was located around the motherboard because of the issue. I have a background in computer building and hardware troubleshooting. My HDD's were fine, my SSD was fine, RAM, everything was good to go. I found out that I had normal boot times when my SSD was the only thing plugged in. I went into BIOS setup, made sure it was first on boot priority and just tried to check into every setting to make sure it would function properly. As soon as I plugged in an HDD, even one, the problem reoccurred.

I got the idea to move the drives around because I turned off my secondary SATA controlled off in BIOS, had a successful start up while HDDs where plugged in, but they did not show up in My Computer or disk management. This made sense, but I had to be sure. I then plugged both in under the on-board SATA controller and turned the secondary on. The boot was successful and timely. All drives showed up and displayed everything properly.

Someone commented that the 039 BIOS update fixes the SATA issue I was having, but I decided not to flash again because my problem was fixed, and generally I didnt want to tamper with my computer anymore. I logically concluded that it IS a BIOS issue because the problem seemed to be surrounding the secondary SATA controller and the soltution intel released to fix this was a BIOS update.

In short, my solution was to plug in all HDD's under the native SATA controller.


Report •

Ask Question