can't get pass wecome screen on window 7

July 1, 2011 at 19:57:30
Specs: N/A, pentem dual core/3.0 gb
can't get windows 7 pass welcome screen-icon</s
I ran a complete system scan on daughter's lap top, re-booted it,window starts but doesn't get pass welcome. Any help would be appreciated.

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July 2, 2011 at 11:41:40
Tap the F8 key at start up and see if it goes into Safe Mode. If it does, do a system restore to before this happened.

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