Can't get internet from brand new Win7 laptop

Toshiba / Satellite m40
December 31, 2009 at 05:57:12
Specs: Windows XP, 1.397 GHz / 958 MB
Hello. I've recently bought a brand new PC (Windows 7)yesterday, but after setting it up. I can't get internet. (Built in Wireless)

I have tried every option i can on there, still no luck.
My laptop is on WinXP and connects perfectly.
But Win7 doesn't.
I've seen a lot of posts on the internet with these same problems but no one helps.

The thing is. It IS connecting. It says connected.
Yet i can't reach the router nor Modem settings via the browser
On Network Connections it's called "Wireless Network Connection 2"
and it says
Unidentified network
But when i click the wireless bar from the tray. It picks up the name of the network.

I've had many problems with my router before, but i'm connected right now on WinXP. Just not Win7

It says drivers are up to day. but yet, i can't connect it to the internet for it to find anymore.
'I have no idea what i should do right now, any ideas ???

oh yeah, and i know its the default gateway thats missing.
And the IP wont renew itself or release from CMD.

I'm new to Win7 so i got no idea
Any help will be awesome thanks

Why has someone edited my title.... & its not a laptop that has the problem its a desktop PC... Wth..

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edited by moderator: Spam

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January 2, 2010 at 21:27:05
Have you tried unplugging the wireless router, waiting a minute and plugging it back in? This may refresh (re-assign) everything for you (this would be the same if you were adding a newer xp rig to the network that did not log-in right away for the first time).

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January 3, 2010 at 04:56:49
yes, I've tried that.
Still only connects.
I've also tried uninstalling and re-installing drivers and also tried vista and XP drivers.
Still no luck.

It works when i hardwire it. like not i'm connected through an extremly long ethernet that goes out a window and back in a window. haha only option for me..

But wireless won't connect.
Although. When i plug the wire in, it connects by both local and wireless and says it gives internet. Just not wireless alone.

Need help? Just ask. :)

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January 3, 2010 at 14:26:53
'Hello. I've recently bought a brand new PC (Windows 7)yesterday, but after setting it up. I can't get internet. (Built in Wireless)'

I never knew desktops came with built in wireless...that's new to me too....why not just use the ethernet connection?

Some HELP in posting on plus free progs and instructions Cheers

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Related Solutions

January 4, 2010 at 07:29:49
yeah some Desktop PC's are coming with wireless now.
My desktop is upstairs in my bedroom. And my router is downstairs. I can't move the router cause it's plugged into another PC downstairs and an xbox lol.

I'm currently connected through Ethernet. The wire goes out my window, Down the side of the house and in the downstairs window HAHA
Can't keep it like that forever XD

We're changing over to BT in the next few days anyway. Mom didnt tell me till yesterday so hopefully their new router will make some difference hehe

Ty for replies anyways.

Need help? Just ask. :)

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January 4, 2010 at 08:52:46
Haha, running a wire out of a window like that is definitely what I'd call a short term only solution.

I seem to remember having a similar problem when I first switched to Wireless. The only way I could get a wireless connection to "stick" was by installing the software with the ethernet connection made THEN unplugging and following the wireless setup. If I tried to set up a connection without doing everything through the wire first, it would never work.

What router is it out of interest?

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January 8, 2010 at 08:52:15
It's a 'Zoom' router.
No idea of the model.
We got the TalkTalk modem running to it.everything is set up as it should.
We ain't got a WEP or WPA key on there cause that causes 500 more problems with the other connections.

Windows Vista on a PC and Laptop, also WinXP on a laptop. Connects first try no fault.

So my guess is like a compatibility error or some kind with win7 and my router.
We are meant to be changing to BT soon and they SHOULD send their own modem/router
They better anyway!
And if that doesn't work I'm going to invest in a better router with lots of research on the internet lol.
Need one that supports the change on NAT types as well. Caused hell with our xbox's it sucks lol.

Need help? Just ask. :)

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