Solved Can't forward pictures from floppy disc

July 2, 2013 at 15:28:10
Specs: Windows 7, 2.7 ghz 6.00
Glad this website is here! This is the third time using it and the responses are helpful. I've never had this problem before and can't figure why it's happening. Yes, I still use a floppy for digital pictures but trying to send them by all I've tried, has been in vane. There are five pictures in a group I want to send and they are now in the 'outbox' for some reason. I try sending them the regular way, check 'sent' and they are not there. I notice when attempting to send them, with W7 the blue spinner is there for only 3 seconds where otherwise it would spin for maybe 10 seconds for a cluster of pictures I have taken. I have Outlook. Yet, I've sent two other and different pictures to someone that are on the same floppy and the person received them! I tried 'Recovery' and that has not worked. There has to be a glitch somewhere and I know I had nothing to do with it! Any simple suggestions to offer that might help or maybe will help. Thanks!

See More: Cant forward pictures from floppy disc

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✔ Best Answer
July 5, 2013 at 13:29:41
If the settings in #47 look OK, then try the Outlook 2010 repair here:
http://www.companionlink.com/suppor...

Always pop back and let us know the outcome - thanks



#1
July 2, 2013 at 16:06:20
Maybe your E-Mail-Provider did not support such an amount of data sent in one e-mail.
Checked that?

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#2
July 2, 2013 at 16:22:51
I have previously sent more than five pictures taken from the digital camera. At times, maybe up to 8 in one email and had sent them to others all at one time. It worked those times with no problem.

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#3
July 2, 2013 at 16:28:27
You can do yourself a favor by opening a yahoo account. I dropped Outlook years ago and only use yahoo and gmail for my providers....yahoo is my choice. Then you will NEVER have a problem sending pics, apps, etc....the max limit is also good.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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Related Solutions

#4
July 2, 2013 at 16:54:04
Thanks for the suggestion but I've never had this problem with Outlook or Outlook Express that I preferred, so there must be a glitch somewhere. I don't like W7 but I'm stuck with it, as this is a fairly new computer....like 8 months old. For some reason, it happened just yesterday.

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#5
July 2, 2013 at 17:19:04
So what's the size of the bunch of pictures, you are trying to send?
Not all jpeg pictures are of the same size. Some of them could be more or less compressed, dempending on the pictures you have.
And further more, what is you e-mail provider?
Do they have a limit for the e-mail attachments size?

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#6
July 2, 2013 at 17:43:47
As far as I know, the provider does not have a limit for email attachment sizes. Never had a problem like this before as I've emailed all sizes.
The 5 picture sizes are: 41.4 KB 38.7 KB 29.5 KB 53.7 KB 33.6 KB

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#7
July 2, 2013 at 17:51:53
Those are small Jpegs, I would say Outlook is messing up

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#8
July 2, 2013 at 18:18:47
I agree with XpUser4Real.
Mostly, if an provider has limited the e-mail size, it's 5 MByte or 10 MByte.
So the provider is definately not the culprit.

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#9
July 2, 2013 at 18:22:29
Small indeed. Not sure where the floppy comes in to this. If you are inserting them to email from the floppy, then copy them onto the hard disk instead. Now try inserting them into the email from there - if it works it might give us a clue what is going wrong.

Whatever, tell us exactly what procedure you are using. I'm not querying your method but just trying to understand your situation better. "Insert" or "as attachments" for example.

Always pop back and let us know the outcome - thanks


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#10
July 2, 2013 at 19:52:28
I tried to use a floppy for something the other day, but I
misread the size of the file. Couldn't do it.

As a general rule, the most likely reason for something to
stop working like that is that you did something different
that you have forgotten because it didn't cause a problem
immediately -- It only caused a problem some time later.

-- Jeff, in Minneapolis


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#11
July 2, 2013 at 20:11:37
Hi Derek: I don't know how to do that. Sorry

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#12
July 2, 2013 at 20:15:21
HI Jeff I know for a fact I've done nothing different. The problem happened only yesterday.

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#13
July 2, 2013 at 20:28:20
Derek: Clicked on Start
Clicked on Computer
Double clicked Floppy Disk Drive (A)
Click Insert 'clip' on top of email to be sent
Clicked one picture at a time from the floppy
Each pic # goes onto the email
Clicked on BBC for each email to be sent
Did the Subject line
Clicked Send
No Go
It goes into Outbox instead
Can't send it from there.
I don't think I missed any process.

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#14
July 3, 2013 at 08:43:00
Are you able to send any mail right now?

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#15
July 3, 2013 at 08:52:47
It is quite normal for emails to first go into the Outbox in Outlook. If you hit the Send/Recieve button it should go.

If it doesn't, right click the email and select "mark as unread" then try again.

It should then be visible in the Sent Items box.

Always pop back and let us know the outcome - thanks


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#16
July 3, 2013 at 09:27:17
Yes, I can send emails with no problem

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#17
July 3, 2013 at 10:05:15
HI Derek: I remember you were of helpful assistance a couple months ago. I have done what was suggested, then hit 'send', checked 'sent' and it wasn't there. But.......I had two other separate 'forwards' I wanted to send, including the one with the five pictures..........so after doing what was suggested, even though they weren't in 'sent' ..... now in the 'Outbox' was only (1) in there, so where did the other 2 go??? It has to be something simple that caused this but don't know what! A few minutes ago, I sent a different 'forward' to others and there it went in 'Outbox' and not into 'Sent'. This is getting to be frustrating for sure!
Maybe this might help........(There was a pop-up stating: The message could not be sent. The setting for your outgoing email (SMTP) server might need to be configured. ) I have no idea how to do that!

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#18
July 3, 2013 at 15:10:37
Sounds complicated. Lets try and simplify it which should help both of us.

When you produce an email and hit the Send button it will not actually be sent but will go to the Outbox ready for sending. When you hit the Send/Receive button it should send it off but move the email into the the Sent Items box. If there is anything lurking in the Outbox that doesn't send, then make sure it is marked as "unread" (right click Properties). Then try again.

If you are still in trouble, forget floppies and including pictures for a while. Just open Outlook and attempt to send yourself a simple text email, using your own email address. Use Send, then Send/Receive as given above. After a while (depending on server delays) it should arrive in the Inbox. You should also see a copy of it in Sent Items. If it remains in the Outbox then it hasn't been sent. Let me know any error messages you get and at what stage. If it works then it proves that Outlook itself is doing its normal stuff properly.

Always pop back and let us know the outcome - thanks


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#19
July 4, 2013 at 08:40:01
Hi: I went to the Outbox, tried clicking on Properties but it both Outbox and Properties grayed out, so I couldn't. Tried again, same thing. Clicked on Outbox, went to Send/Receive, the Outbox grayed out, can't. Sent myself an email, it went to Sent and then to my Email fast, so that was ok.

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#20
July 4, 2013 at 12:50:47
Can you confirm again that the Outbox entry itself (without clicking anything) is grayed out? If so that is definitely wrong.

One more thing. Could you send an email to yourself again including a picture as an "attachment". To do this first go to the New mail screen and type a bit of text. Then go to Insert > Picture > From File and select any picture you can find. Should be some in Pictures (or My Pictures) folder.

Hit Send button, then Send/Receive button and see if you eventually receive the email (either showing the attachment or most likely opening the picture onto the screen. Don't worry about the size of any picture you see - I just want to see if you can send and receive a picture attachmment.

Always pop back and let us know the outcome - thanks


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#21
July 4, 2013 at 15:32:26
Derek: I appreciate your attempts to fix this. It must be as frustrating to you as it is to me. : (
The Outbox is not grayed out as is. Just when I right click it then Properties, Delete or Rename, are grayed as well as Outbox.
I sent a new message to myself, inserted a picture from a Photo gallery, then clicked Open so it would go to my own email and it did as well as to 'sent' with the photo.

Along side Message, Insert, Options and then Format. That's when I noticed directly on top of Format was 'Photo Album' in green color and to the right of that was "Album Privacy-Expires after 90 days' Don't recognize that but maybe it's been there recently? I never agreed or signed up to anything expiring after 90 days!! Maybe that's the problem??? I tried getting rid of it but nothing works.


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#22
July 4, 2013 at 16:30:08
Just to compare notes, on my Outlook when I right click the Outbox it is highlighted (goes blue) and stays that way. Delete and Rename are grayed out so we don't seem to be too far apart on that.

It sounds as if pictures can be sent and received by your Outlook using the method we tried but not when using your preferred method (everyone has their own ways).

One thing that continues to fox me is the mention of a floppy. I can understand if someone gave you one with pictures on it. Otherwise I would expect you to work from pictures on the hard drive (most often in the Pictures folder) - whatever the method. Modern camera pictures are huge, often a floppy is too small to hold just one picture. Even some cellphone pictures are now too large for a floppy.

I can't properly simulate your situation because my Win 7 hasn't got Outlook installed and right now I am using Windows 8 with an old Outlook (Office 2003). As I understand it the basics of the old Office haven't changed a great deal. What Office version are you using?

On Windows 7 you can single click a picture file (or even combine several), right click it, go to "Send to", then "Mail recipient". This opens the New email screen and the picture is already attached. Does this not work for you?

I don't know a thing about that photo album program (could be anything) but if you don't want it I assume it can be uninstalled from Control Panel > Programs and Features. Not too convinced that is your issue though - but maybe.

No frustrations at all with computer stuff (doesn't necessarily apply to other things tho). I just keep going, so you might tire of it first LOL.

Always pop back and let us know the outcome - thanks


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#23
July 4, 2013 at 19:19:05
I have Office 2010 and W7. I had tried Programs and Features twice before, looked at every listing and didn't find it so that I could delete it. It may be listed under a different name but I can't see one that might pertain to it.

I took these undeliverable pictures with a digital camera and put them on the floppy to send to others. I have done it that way for years and it always worked with no problem, even with W7. Never had problems sending multi pictures from one floppy as they always 'fit'.

Yes, when I use the paper clip attachment to forward a picture/s from the floppy, it/they do go on the new email below the 'subject' line. After doing that, I then click 'send' and that's when it goes into the 'outbox' and stays in there and not to 'sent'. So,the people don't receive the pictures. I wonder if I can install my favorite being Windows XP on this computer where I was able to do mostly whatever I wanted or needed to do like sending a website to a person but then I would probably mess up the computer in some way. I can't forward a website with W7 the simple way because it won't let me. I figured a way to do that with W7 by putting the website on Favorites, then send it that way. Microsoft has been a bummer to many having either W7 or 8, from what I hear from those having them.


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#24
July 4, 2013 at 20:37:29
Why oh why have you not just copied these to a hard drive and be done with the floppies?

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#25
July 4, 2013 at 21:11:41
Why oh why have you not just copied these to a hard drive and be done with the floppies?
Or maybe used a thumb drive instead?

If you are using a USB floppy drive with your windows 7, that could also be your problem...I have 2 usb floppies and usually one works better than the other at times...don't ask me why...I use them to transfer my music midis to my computer so I can convert them to MP3's

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#26
July 5, 2013 at 08:13:20
"Never had problems sending multi pictures from one floppy"
Yep, the picture sizes in #6 are very small. You'll be OK until you buy a new camera.

"put them on the floppy to send to others"
If you are sending the physical floppy by post I can see your point. If you are just sending pictures by email then the additional intermediate step of putting them on floppy (or flash drive for that matter) is unnecessary.

"I then click 'send' and that's when it goes into the 'outbox' and stays in there and not to 'sent'"
That is normal. So are you saying that when it is in the Outbox if you hit Send/Receive it still stays there? That will normally only happen if you have opened (double click) it at some stage, which you can undo in the Outbox by marking it as "unread", then hit Send/Receive again.

You sent pictures to yourself with no problems by the method we went through, so I'm trying to understand what is going wrong when using your usual method.

Let's see if we can make any headway on the email before looking at the issue of sending websites.

There could be all sorts of problems with installing XP on a computer made for Win 7. Also in April 2014 XP will no longer be supported with security updates. Best stick with Win 7 if at all possible.

Always pop back and let us know the outcome - thanks


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#27
July 5, 2013 at 08:35:29
I've just had a New idea on all this. With Outlook Express, Outlook, and most off line mail programs, sending emails is by default a two stage process, like this:

1. Hit Send button - this only puts it in the Outbox.
2. Hit Send/Receive button - this sends the email and moves the copy from Outbox to Sent Items.

The idea is that you get a second chance to change something if you wish.

If you didn't have to go through this two stage process when you had Outlook Express then someone set it to send emails immediately (just one process). If this was the case then you can permanently set it to do exactly the same in Outlook 2010 - see here:
http://www.slipstick.com/outlook/em...
Look at the Outlook 2010 section and click the picture to see the setting method.

Only make this change if my guess is right and this is what you always want to happen. If it is not what you want then read my post above (worth reading anyway) and let me have your feedback.

Always pop back and let us know the outcome - thanks


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#28
July 5, 2013 at 09:03:42
I have never used Outlook or Outlook Express.

The two-step process of first saving a newly-composed e-mail
and then sending it sounds like a good safety feature, but the
names of the buttons seem horribly confusing. "Send" to save
the e-mail and "Send/Receive" to send it? Really? Really???
Can you show me what these two buttons look like?

-- Jeff, in Minneapolis


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#29
July 5, 2013 at 09:07:59
Dandelions41,

How do your pictures get so tiny? What do you do that
causes them to be that small? Do you make them that
small specifically so they will fit on a floppy?

-- Jeff, in Minneapolis


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#30
July 5, 2013 at 09:57:32
Jeff Root

Re #28
See pictures on these websites (Outlook 2010):

Send button (new mail screen):
http://www.addintools.com/documents...

Send/Receive button:
http://www.worldstart.com/send-and-...

Re#29
Maybe poster is selecting email size on an old camera.

Always pop back and let us know the outcome - thanks


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#31
July 5, 2013 at 10:00:09
Hi Jeff: No, I never attempt making the pictures taken with a digital camera small, as I would not know how to do that even if it were possible. It does a great job without attempting anything. When others receive my sent pictures from a floppy, they show up very well, large and not tiny at all. As stated before, I've never had a problem sending pictures taken with a floppy until a few days ago. There is a glitch some place.

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#32
July 5, 2013 at 10:04:41
Jeff; Just read your other comment. If I have it right.... No, I never click 'send' and then click on 'receive/send' when sending a regular email or one with pictures. I just click 'send'

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#33
July 5, 2013 at 10:09:21
"There is a glitch some place"
Quite possible but I'm still trying to get a handle on this - see my #26 & #27.
Are you sending these floppies by post? If not the floppy serves no purpose because you could do exactly the same thing straight from the hard disk.

Re #32
OK then see the link in my #27.

Always pop back and let us know the outcome - thanks


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#34
July 5, 2013 at 10:11:44
Hi Derek: Last night, I researched my problem. There were others having the same problem as I, so it's not happening just to me thank goodness. Anyway,a person made suggestions to follow and others did what was suggested. Turned out, they fixed the problem in the manner suggested. This may sound ridiculous but it starts out to 'open Preferences'...I can't find it and again, I'm not the only one not being able to locate that. It's probably very simple.

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#35
July 5, 2013 at 10:24:07
Just to clarify, what we are all referring to is "file size" (space it takes up) not the viewed size. Camera pictures nowadays are typically 2M or more, rather than about 40K. Whatever, right now it is an aside to your main issue.

On your problem I can't say much more than what has already been said. If you can unearth again what you found elsewhere I am happy to take a look at it.

Always pop back and let us know the outcome - thanks


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#36
July 5, 2013 at 10:53:07
Derek this is what I found to solve the problem but I haven't tried it only because I can't locate 'Preferences'
1. Open Preferences
2. Click on Accounts
3. Click Out Going Server
4. On the pull down menu click Edit Server List on pop-up page
5. Highlight Server Wanted
6. No Password, then through to Authentication Setting
7. Enter Password

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#37
July 5, 2013 at 11:24:59
"I can't locate 'Preferences'"
Nor can I in my old Outlook 2003 - couldn't find it for Outlook 2010 in google either.

They look like settings for an internet connection but your internet is presumably working fine and you've sent a test message with attachment without any problem. If you can paste the link to the website on here it would help, so I can read it in context.

Several times I have asked, why do you feel the need to put your camera pictures onto a floppy first, rather than straight to the hard disk, in order to email them? That extra step confuses the issue and adds an extra process for you too.

As you sent and received test messages earlier, then this glitch(?) is something that only affects things when you are using your own unusual method. That is what I am trying to fathom out. It would be easier (but not impossible) to diagnose the problem if the floppy was out of the equation.

Always pop back and let us know the outcome - thanks


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#38
July 5, 2013 at 11:48:30
I can't copy and paste with W7 so that's another issue. I've been given directions how to do it, I tried and it won't work my way or any other way. My digital is an older version of Sony FD Mavica. The only reason I still use it is because it works so well and you've heard the saying....'if it ain't broke, don't fix it'. On front of the camera are different 'features' one being 'E-Mail'. I guess I'll try finding the manual and see what that's about or look it up on the internet. So by a 'hard disk, do you mean a CD? As you can tell, I am not much on computer tricks and processes but have managed well otherwise. Now, if only I can find 'Preferences' and give that process a try!

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#39
July 5, 2013 at 11:58:54
No, by hard disk I didn't mean a CD. I meant the main inbuilt drive (usually C), which among many other things contains your Pictures folder and desktop. Although I find the method strange and convoluted that does not mean it shouldn't work. You should be able to email pictures straight from a floppy if for some reason you want to.

Did you try the changes suggested in my link in #27 - that should eliminate the two stage process and it can always be undone again if it doesn't help?

If you are using the E-Mail setting on your camera then that is why the picture files are small size (sends them quicker on email but lower quality). Looks like we can forget that.

Can't progress that "Preferences" thing further unless you can give me the website address, although right now I can't really see how that would fix your issue.

Always pop back and let us know the outcome - thanks


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#40
July 5, 2013 at 12:04:55
Right now, I am attempting to use a CD to transfer those pictures from the floppy, then send them to 'recipient'. Let me try that first, then see if they get out of Outbox and into Sent.

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#41
July 5, 2013 at 12:13:41
Re #40
Seems an equally cumbersome method (if not worse) but I'll await the outcome.

What normally happens is the camera pictures are sent directly to a folder on your hard disk (Pictures maybe) and then you either email them directly from there, or ask Outlook to collect them from there for email. No floppies and no CD's involved. Modern netbooks don't have such things yet folk can still send pictures via email on Outlook.

Always pop back and let us know the outcome - thanks


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#42
July 5, 2013 at 12:14:35
They all transferred to the email but still didn't send.

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#43
July 5, 2013 at 12:20:11
Where are they now in Outlook, in the Outbox? Wherever they are just look at the email name without clicking it open.

Always pop back and let us know the outcome - thanks


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#44
July 5, 2013 at 12:37:09
All are in the Outbox and I can't 'delete', 'rename' or use 'properties' because they are 'gray' This is really becoming complicated as well as frustrating, because a while ago it read: Outbox (6) and now it reads...Outbox (2) so where did they go???? They are not in Sent!!
I'm beginning to forget sending pictures with the digital and put the camera in the closet. But I still will try locating Preferences because it has to be in here! Should I locate it, I will pass the word and also pass the word if those pictures left the outbox and went into 'sent' then remove the camera from the closet and take it from there. :) At this time, I want to thank all who have attempted fixing this problem, including you. Look at all the good responses and this makes # 44 !!

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#45
July 5, 2013 at 12:45:43
Hit Send\Receive button now and see what happens to the number of emails left in the Outbox.

Still can't see why this other fix will work because you don't seem to have problems with sending text emails and those settings are for "connections".

Always pop back and let us know the outcome - thanks


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#46
July 5, 2013 at 12:59:35
For some unknown reason, there are 2 in the outbox, before I did the send/receive. When doing the send/receive, there was a pop-up just like before reading: Error, message could not be sent. The setting for your outgoing email (SMTP) server might need to be configured.
**As I was writing this down, another pop-up came over the Error message having a moving green line going from the left to the right. Now in the Outbox is (1) !!! Checked Sent and not in there.

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#47
July 5, 2013 at 13:13:15
OK, well that does look like connections (but just for Outlook).

Run through this:
http://www.24hourwebhostingsupport....

Note the Test Account button.

Always pop back and let us know the outcome - thanks


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#48
July 5, 2013 at 13:29:41
✔ Best Answer
If the settings in #47 look OK, then try the Outlook 2010 repair here:
http://www.companionlink.com/suppor...

Always pop back and let us know the outcome - thanks


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#49
July 5, 2013 at 15:23:49
A Sony Mavica!

The floppy is built into the camera!

It isn't a normal floppy disk, it is some special thing
designed just for the Mavica, I think. I saw a Mavica when
they first came out. It wasn't digital. It recorded individual
still images in video format onto a mini floppy disk inside
the camera. Just like recording video on tape, except the
resolution of each individual frame is higher, the number
of frames that can be recorded is smaller, and the frame
rate is lower. And it recorded on a floppy disk instead of
video tape. But it was analog video, not digital. I think the
camera Dandelions41 has is digital.

-- Jeff, in Minneapolis


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#50
July 5, 2013 at 15:36:20
Derek After all you have attempted in solving this problem, it has paid off big time.
Every picture stored in the Outbox has been sent!!! :) :) :) I did the Outlook 2010 repair you suggested and that did the trick!!
I rechecked Sent and they were sent. OMG! what a happy ending to this frustrating mess and if it happens again (but hope not) then I will go to that site. You are the greatest, determined, accommodating, sincere and tireless computer fixer-upper. Thanks a million!! Should I have yet another puter problem, I sure hope you will respond. Thanks also to those who had suggestions and comments toward this problem. I appreciated every one of them. Take Care!

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#51
July 5, 2013 at 16:19:08
Very glad to hear it and I'm sure everyone was only too pleased to help.

Early on you mentioned Outlook Express and implied you liked that better. I sympathise and one of the main issues is Outlook's defaults. However, there are many boxes you can click to make Outlook behave much more sensibly (like Outlook Express). So if there is any feature that you would like to change just let me know on here - I have most of them on file - all simple stuff. This thread won't get locked for months so if you pop back I will get alerted.


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