Solved Can't even 'see' my 4300c in 7

August 28, 2013 at 08:11:52
Specs: Windows 7
Greetings! I already know the 'story' on my old hp4300c scanner & Win 7. But in researching a workaround to run in xp mode it seemsI should be at least able to see the usb plugged in scanner in 7, in order for a driver to apply itself to the device. Then others seem to state an xp compatible driver must be installed in order to 'see' the scanner at all. comments, help? I know " Just buy a newer Win 7 compatible scanner!" but I'm disability retired and cannot afford a new one.

See More: Cant even see my 4300c in 7

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#1
August 28, 2013 at 09:03:25
✔ Best Answer
Unfortunately, Windows XP drivers are not compatible with Windows 7 so an XP driver won't even install on Windows 7.

Whilst compatibility mode often works for application software which was designed for an earlier Windows version (and that's what compatibility mode was indeed designed to do) it rarely if ever works where device drivers are concerned (compatibility mode was not intended to be used for device drivers).

I solved the problem with my old USB scanner by purchasing a third-party scanning application which installs it's own generic driver which is Windows 7 compatible, and it works for the majority of USB scanners going back over several years.

The software is called "VueScan" and you can download a trial version to make sure it's compatible with your scanner model before buying it. Go here:
http://www.hamrick.com/

They have a list of supported scanners on their website. I don't see the 4300c in the list but don't let that dissuade you from trying it to be absolutely sure.

Give it a try and good luck!

message edited by phil22


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#2
August 28, 2013 at 12:50:27
I use this for finding drivers, when in your situation. Only choose drivers for the scanner. In other words, if all other drivers are showing working Ok in Device Manager, leave well alone.

SlimDrivers
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://slimdrivers.com/


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#3
August 28, 2013 at 13:07:29
With respect, if HP don't have a Windows 7 driver for the Scanjet 4300c (and they don't, I've already checked), then no driver finding software is going to help.

We don't recommend using such software anyway, only as a last resort, eg if you don't know the make and model of a device or if the manufacturer's website no longer exists.

message edited by phil22


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Related Solutions

#4
August 28, 2013 at 13:18:21
Always best to have a go phil22, I have a 10 year old scanner working on W7 for which there were no drivers.

There are plenty of other workarounds at HP, if SlimDrivers doesn't find one.

Wadboy hasn't told us what version of W7, or if it is 32 or 64 bit, so it will vary.

http://h30434.www3.hp.com/t5/Scanni...

http://h30434.www3.hp.com/t5/Scanni...

http://h30434.www3.hp.com/t5/Printe...

http://h10025.www1.hp.com/ewfrf/wc/...

http://h30434.www3.hp.com/t5/Scanni...

http://h30434.www3.hp.com/t5/Scanni...

http://h30434.www3.hp.com/t5/Scanni...

http://go4download.com/hp-scanjet-4...

message edited by Johnw


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#5
August 28, 2013 at 15:51:43
Is your Windows 7 32 bit or 64 bit? If Win7 is 64 bit and the scanner is 16 bit your chances of it running are about zilch.

Always pop back and let us know the outcome - thanks


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#6
August 28, 2013 at 16:38:39
Which is absurd, since making a 64-bit OS control a 16-bit
device should be simple.

I just discovered that there is no Windows 7 driver for my
HP Laserjet 5L printer, which totally flabberghasts me.
Such a widely-owned printer completely abandoned after
just a few years? Really? I didn't even reach the point of
saying that my Windows 7 is 64-bit before I was told that
no driver is available.

When I bought my motherboard I didn't notice that it had
no parallel port. I had no idea that parallel printer ports were
being replaced by USB. Just recently I picked up a parallel
port for a few cents (literally) and plugged in the printer for
the first time to this computer.

So I'll still be moving stuff I want to print to the old computer
via floppy disk for a while.... :)

-- Jeff, in Minneapolis

message edited by Jeff Root


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#7
August 28, 2013 at 16:44:25
"making a 64-bit OS control a 16-bit device should be simple"
Yeah, should be within the capabilities of mankind"

Makes me wonder though because quite simple program bugs have been kicked around for years with no sign of a fix, leaving the geeks to produce "workarounds" (if they can).

Always pop back and let us know the outcome - thanks


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#8
August 28, 2013 at 18:40:40
Simpler than making a 16-bit OS control a 64-bit device.

Getting a 64-bit OS to control a 16-bit device should be
quite straightforward for any programmer experienced
with both.

My experience is limited to 8-bit OS and 8-bit devices. :)

-- Jeff, in Minneapolis


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