Can't download files in IE

Hewlett-packard Pavilion hdx 16-1370us n...
February 6, 2011 at 07:37:19
Specs: Windows 7, 3.2 gHz dual / 6 GB Ram
I am having a frustrating time with my HP HDX running Windows 7 - I've noticed in the last few weeks that I am not able to download files. I am usually running IE 8 - and this is the message I get when I try to download files (usually pdf files):

0% of session.cgi from (website) completed.

The green progress bar goes all the way to the end, but the file does not download. I have tried clearing my history, cookies, etc., disabling my Norton 360 antivirus, etc. - but nothing helps. The weird thing is that sometimes I AM able to download, and then other times I am not. Sometimes if I switch to Chrome, I can download files, but then that will stop working too. This never used to happen ... very frustrating - especially since I have to download lots of files every month for my job!

Any help any of you experts can provide would be greatly appreciated!!


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#1
February 6, 2011 at 08:11:23
I'm not an expert but I suspect a bad nic, not a browser problem.

There are only two kinds of people who are really fascinating: people who know absolutely everything, and people who know absolutely nothing.
- Oscar Wilde
www.seadreamerphotos.com


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#2
February 6, 2011 at 08:25:10
Just curious, are you downloading using a wireless connection?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
February 6, 2011 at 08:41:42
Yes I am. I switched over to Chrome again today ... and had better luck with downloading, especially after disabling the chrome pdf plug-in. But I still want to figure out why I can't download in IE8 - so strange!

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Related Solutions

#4
February 6, 2011 at 21:32:14
It may sound strange, but you could be having a firewall issue. You may have a conflict between Windows Firewall and Norton Firewall (you should only have one active software firewall) and shutting down Norton antivirus will not disable their firewall. You should disable the Norton Firewall in their control panel and make sure Windows Firewall is active. Once you make sure you only have one firewall running, make sure IE is on the allowed programs list.

Side note, Even when running right, Norton is a system hog (McAfee too) and is not the best protection available. Better protection is available for less, and even for free. Your choice of course.

You have to be a little bit crazy to keep you from going insane.


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#5
February 7, 2011 at 10:44:41
Thanks for your reply - what antivirus program would you recommend? I will check into the firewall settings and see if I can make some changes there.

Thanks again!


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#6
February 7, 2011 at 14:43:58
Avast (free version) I have used on a number of computers with good results, including at work and I personally use Webroot's Antivirus with Spysweeper at home and have for many years.

You have to be a little bit crazy to keep you from going insane.


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