Can't download apps onto my computer from Itunes

August 9, 2012 at 13:59:18
Specs: Windows 7
after restoring my computer to factory settings the computer store put all my itune purchases back onto my computer. Unfortunately, my computer is set up for different users and they named the accounts wrong. User/user, user/administrator for example. Now the pathways on my itunes account is messed up. each time I download a song I have to search for it in the computer in order to find it. I get one listed with a ! next to it that doesn't work and the "real" one.

The problem is now with apps. when I search for the files that don't work. I only get .tmp files when I click on those I get the error windows can't open file. to open file windows need to know what program you want to use to open it. When I pick the web option. I get file type unknown.

Can anyone help? I have very little experience with computers, so if you could make it simple I would appreciate it. Thanks in advance.

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August 9, 2012 at 17:59:32
Take it back & have it fixed right.

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August 9, 2012 at 19:03:35
I second that....they installed it...let them fix it!

Some HELP in posting on plus free progs and instructions 7 Golds

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