can't create shortcuts any more

July 31, 2011 at 00:33:11
Specs: Windows 7 64-Bit
Hi there!

I use Windows 7 (64-Bit) and for some reason I cannot create shortcuts for folders on the desktop any more. It just says there was a general failure and that the C: drive may be full, but there are 87 GB of unoccupied space left! It seems to be a general failure with all sorts of shortcut-ish functions because a week ago programs started to disappear from my taskbar and can't be reattached (and no, I didn't unpin them accidentially). It's impossible to add any program to the taskbar or even the start menu. I have the option "pin to taskbar", but nothing happens when I select it, same with start menu.

Google was not helpful this time. I read the tipp that this problem can be caused when people try to hide the arrows of shortcut symbols through some registry trick, but I never did something like that.

Also sorry for my english, it's not my native tongue and I also use a german user interface.

Would be very grateful for help!

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July 31, 2011 at 05:07:22
I would first try a system restore to a date well before you began having trouble.
Then I would download and run Malwarebytes to check for an infection that may have caused this problem to begin with.
If you have trouble with doing either of these, try again after restarting in Safe Mode with Networking.
If you still cannot do a system restore then you can use a system repair disk you should have made already, boot to that and do the repair/system restore from the repair disk. If you have not made a repair disk then you can make one from another Windows 7 system as long as it is also 64bit.
Should this fail then back up your files to an external hard drive and do a factory restore from your recovery partition or recovery disk set to the factory shipped condition or a clean reinstall of windows 7.

You have to be a little bit crazy to keep you from going insane.

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