Solved Canon mp490 print issues.

February 19, 2014 at 03:41:53
Specs: Windows 7
will not print any files including test page, states error underneath printer icon but no reason what error is, checked usb ports and power, printer is powered.

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#1
February 19, 2014 at 04:57:16
✔ Best Answer
GailP

1. Start off by clearing the spooler queue:

Open a Run window (Windows Logo key+R), type cmd and press Enter. Now type these commands, which are in capitals for clarity only:

NET STOP SPOOLER and press Enter
DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press Enter
NET START SPOOLER and press Enter
EXIT and press Enter

2. If you still can’t print, have a look at these sites:

Troubleshooter, here http://windows.microsoft.com/en-US/...
Cannot print, look here http://windows.microsoft.com/en-US/...
Printing problems, here http://support.microsoft.com/gp/pri...


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#2
February 19, 2014 at 06:55:28
Which connection type are you using at the time - wifi, ethernet/cat-5 or usb connection?

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