Cannot use the attachment on e-mail

March 28, 2011 at 14:05:45
Specs: Windows 7
I have a Gateway laptop. I use a hotmail account through MSN. I went to attach a pdf file to an e-mail and the word is there but it is grey and will not let me click on it. Funny because when I go into my hotmail account on our old PC, I can use it?! I've certainly done this in the past and had no problem. What could it be? I tried getting some answers from Windows Live and they said make sure Microsoft Silverlight was is. I'm at a loss!

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March 30, 2011 at 09:24:24
Have you tried accessing your hotmail account another way (eg, via google chrome browser)?

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