Cannot scan from laptop

Hewlett-packard Hp pavilion dv7-4061nr n...
April 21, 2012 at 20:08:10
Specs: Windows 7, 512.0 MB
I have windows 7 and my scanner (HP Photosmart C4700 series) is fully set up however I get a message that says: "The scan cannot be performed because another program or computer is using the networked HP imaging device. Try again later." I can print and copy but cannot scan from my laptop.

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#1
April 21, 2012 at 21:44:08
Here are two liks which may provide better information:

http://h20000.www2.hp.com/bizsuppor...

... and their support forum:

http://h30434.www3.hp.com/


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