Solved cannot open up windows on netbook

January 26, 2014 at 06:49:33
Specs: Windows 7
Getting note saying. Your account has been disabled. Please see your system administrator.
Tried safe mode recovery. Think I need to reset to factory settings. any ideas welcome.

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#1
January 26, 2014 at 08:22:30
✔ Best Answer
I've only known that error message to be caused by a severe malware infection, and in some cases the hard drive has to be completely wiped before running Factory Recovery otherwise the infection remains intact.

The process for Factory Recovery depends on the make (and perhaps the actual model) of your netbook so I can't help you with that unless you provide those details, or for quicker response just Google it:

Factory Recovery for <type make here> netbook

message edited by phil22


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#2
January 26, 2014 at 10:50:48
The netbook is a Packard bell Dot SR /031 MFG. date 09/12
SNID 95312216616
hope this helps
thanks for the reply

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