cannot import from camera

August 12, 2013 at 12:30:14
Specs: Windows 7
Picasa import from: window only displays None. Two different cameras and neither one displays. When I try it on an older computer, they both work.

message edited by Brick


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#1
August 12, 2013 at 14:15:12
What is the model camera? Are you attaching via USB?

www.standby-it.com


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#2
August 13, 2013 at 18:29:17
Yes I am using USB.
The camera's are Canon Power Shot A1300 and a Kodak EasyShare CX6230.

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#3
August 15, 2013 at 12:28:36
Do the cameras appear in the list of devices in Computer or in Disk Management? If not, then there may be something wrong with the USB port, or cable, you are using.


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#4
August 22, 2013 at 19:32:15
Sorry for the delay. gone for awhile. The Kodak is not compatible with windows 7 but the Canon is. When I try to download I get "Universal Installer Windows is not responding" Apparently my problem is with the OS.

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#5
August 22, 2013 at 20:52:39
It would probably be easiest if you bought a card reader and used that to read the data from your camera's memory card.

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