Solved Cannot forward emails with pictures as the pictures only

October 5, 2013 at 14:08:46
Specs: Windows 7
show as a slide show. This thread seems to have been running since 2010 . Have I missed the answer or has the problem not been resolved yet.

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#1
October 5, 2013 at 15:35:18
✔ Best Answer
This thread seems to have been running since 2010
Threads are closed after a few months on here. Which thread are you referring to?

If you are raising a new thread then we would need to know what email program or service you are using plus details of exactly what you are doing and what happens when.

Always pop back and let us know the outcome - thanks


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#2
October 5, 2013 at 22:37:52
I have absolutely no experience with the situation you are in
(whatever it is, exactly), but based only on the thread title, I'll
make a wild guess: Your e-mail program does not allow any
attachments to be sent without accompanying text. Which
seems like a good feature for an e-mail program to have.

-- Jeff, in Minneapolis


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#3
October 6, 2013 at 02:46:47
Sorry. I will start again. I have Windows 7 and use windows live mail 2012. From time to time I receive emails with pictures in the body of the email and more often than not a caption at the side of the picture or underneath the picture. If I try to forward it on the pictures end up as a slide show across the top of the email with the body of the email showing square boxes where the picture should be. Sorry this is not very technical but its the best way I can describe it. There are similar comments as I said, going back to 2010 where everyone seems totally fed up with Windows Live Mail and I have had the trouble in the past but not for a long time now. This latest problem started with a friend who has just bought a new computer and has Windows 8. Could it be that now 8 and 7 are not compatible? My ISP is Sky. Does this answer all.

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#4
October 6, 2013 at 12:10:53
Sometimes this sort of thing can be a problem at the senders end.

Send yourself an email with pictures and when it has been received use Reply to send it back to yourself. See if that produces the same result.

Always pop back and let us know the outcome - thanks


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#5
October 6, 2013 at 13:53:30
I have tried that and it does exactly the same although I am sure it isn't my end. I had a similar situation a while ago and only with one particular person, she got a new computer, Windows 7 and it hasn't happened since. It surely cant be that Microsoft want us all on windows 8 now and are deliberately causing problems??!!!

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#6
October 6, 2013 at 17:43:33
I have tried that and it does exactly the same
If you send yourself pictures and get the issue when it comes back again as a Reply then it does sound as if it is your end - there's no other party involved.

I'm sure MS would love us all to move to Win 8 but I doubt they are deliberately causing problems with that in mind.

Always pop back and let us know the outcome - thanks


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#7
October 7, 2013 at 04:06:24
Thank you Derek. I'm assuming there are no thoughts as to what the problem could be at my end then?

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#8
October 7, 2013 at 07:15:11
Looks like its a security feature. See this:
http://windows.microsoft.com/en-gb/...

You either decide to view images when required or use the less secure setting so that they always appear.

EDIT:
If that doesn't work out there are several other suggestions here:
http://answers.microsoft.com/en-us/...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#9
October 7, 2013 at 17:36:29
That's a very informative little page! Apparently the reason the
image-hiding feature is placed under the heading of "Security"
is explained by the very last thing said on the page:

"If you view an image in a junk e‑mail message, it might notify
the sender's web server that you have read or previewed the
message. This validates your e‑mail address and often results
in more junk e‑mail."

It would probably be nice to have separate checkboxes to turn
off image downloading or turn off "other external content".

-- Jeff, in Minneapolis


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#10
October 8, 2013 at 05:51:28
My security feature is already un-ticked! I'm using Windows Live Mail by the way, does this make any difference? Its not that the pictures are totally blocked its just that they arrive in the body of the email and then when I forward them on all the pictures have been taken out, just leaving little square boxes and the pictures are then displayed in a slide show across the top of the email.

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#11
October 8, 2013 at 08:16:37
In my first link (#8) I kinda assumed that Windows Mail and Windows Live Mail would be the same in this respect. Did you look at the second link in #8 - that was about Windows Live Mail.

I assume that from what you say the pictures are not shown when you look in the Sent Items box at emails you've forwarded. Have you checked that they are also not seen by the actual recipients?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#12
October 8, 2013 at 14:21:57
Pictures are shown when I look in the sent items box but again they are across the top of the email and the boxes in the body of the email are just empty. I have to say I haven't checked with the recipients, I only do the check by sending them to myself. Am I wrong in assuming that because they come out wrong with me that I they wont come out wrong with people I send them to. The reason I am somewhat aware that it isn't right is that a little box pops up on the screen saying "some of the pictures in this email cannot be shown, do you still wish to send" If I then send it to myself, without fail the email turns out as I have described. Empty boxes, and the pictures across the top of the email. I have tried the two links you suggested but nothing seemed familiar there. In fact the second one just refers you to the Windows Live Mail forum and says there will be better answers there.

What a minefield, I think I am losing the will to live!!!!

Thanks for all your help even so, you are being very patient with me.....


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#13
October 8, 2013 at 16:38:57
Do you know if the pictures are standard jpg files? You might not be able to answer this if you are not set up to show file extensions.

Did you ever sign on to Microsoft? WLM uses cloud for multiple pictures unless you cheat a little.

Always pop back and let us know the outcome - thanks


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#14
October 9, 2013 at 07:55:21

Standard jpg files. I clicked on one of the pictures and looked under properties. Is this the same thing because that was where it said jpg.............


Sign on to Microsoft? No I don't think so. I did sign onto the WLM forum, pretty much like this one, and asked the same question. Needless to say no one has come back to me yet.

As for WLM using cloud. A bit above my head this cloud business. It says all that on my iPad and I don't understand it there either. And incidentally although the email came through on the iPad there are no pictures at all on that email, only the empty square boxes? !!


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#15
October 9, 2013 at 10:09:51
When you create a new email and want to include a set of pictures (rather than just one) can you tell me exactly what you do please? The reason I'm asking is that one way when you do it the first time MS asks you to sign on because it uses "cloud". There is a way to avoid this (which I use) but I won't describe it unless necessary. You might well use some other way. I appreciate that your issue is with forwarding but I'm just trying to get a handle on the general processes you use.

I do get the impression that there could be a long term bug in Windows Mail. Have you tried this?:
Click on the small arrow on the forward button where there is an option to "Forward as attachment" which is supposed to send the email with the pictures intact.

Here's another thing to try:
"With WLM 2011 by default when Live Mail detects photos it converts the email to what Microsoft calls a "photo email" and the pictures are no longer embedded in the email. You can turn this off by going to File : Options : Compose (tab). Uncheck "Convert messages to photo emails ...". OK your way out. Close WLM & restart".


Always pop back and let us know the outcome - thanks

message edited by Derek


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#16
October 10, 2013 at 05:38:40
I've tried the forward as attachment, no that doesn't do it either.

With regard to the second suggestion : File, options, compose tab. There doesn't seem to be a way I can start that, there isn't a section that says file: I'm obviously looking in the wrong place?

And to go back to your question re sending a set of pictures, it isn't actually like that.

Friends send me, for want of a better word, lets call them jokes (clean ones I might add)!! Some are just plain texts and others have pictures in the body of the email. I just then press forward and invariably I send them all to myself straight away because I delete all the dozens of other email addresses which seem to adorn the top of the email
and then I send them on. Bit tedious I know but all the email paraphernalia at the top of emails nearly drives me potty! When the little box springs up that says some of these pictures cannot be forwarded do you still wish to send, I tend to know that we have reached the situation whereby the blank boxes will appear and the pictures as a slide show at the top of the email. This doesn't happen all the time just from time to time.

If you can point me in the direction as to where I can find this file: options: compose tab: I will have a go with that.

The one thing I have just noticed recently is if I try to send an individual from say my documents, I get it as far as the email and it comes through with

**View album Enter album name here
VIEW SLIDE SHOW DOWNLOAD ALL

This album has 1 photo and will be available on SkyDrive until 08/01/2014.
Click or drag photos here to add them to this album on SkyDrive.
Your message is ready to be sent with the following file or link attachments:

Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled.**

What this is all about I have no idea but it couldn't have anything to do with this problem could it? I would dearly love to get rid of it.......

Thank you once again for your patience.


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#17
October 10, 2013 at 10:10:47
Seems the location of that option I gave varies with versions. This will probably find it on yours:

Open WLM. Left click top box to the left of Home, select Options, then Mail, then Compose tab. Uncheck box against "Convert messages to photo emails....etc". Whether it will help or not remains to be seen but it's worth a go.

I'll come back on the other points you made.

Always pop back and let us know the outcome - thanks


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#18
October 10, 2013 at 12:01:39
See my #17 first.

I don't think you need worry about the "protect from viruses" thingy. Nowadays most email programs prevent certain files from being downloaded (such as exe or program files) which have the potential to contain viruses. Pictures do not normally fit that category.

I note the process of forwarding you use. One thing that baffles me is that sometimes things work and sometimes they don't. It is hard to imagine what is different in those situations where they don't forward correctly. Something must be doing this but the only thing I can imagine is some difference in the emails your receive in the first place. For those reasons it makes me wonder if any tinkering with your settings will fix this, although there is no harm trying.

I'm just wondering though, if you just did a normal forward surely it will only forward to whoever you intended it for, not all the addresses that show in the original received email. Are you saying that if you do a simple forward all the addresses still show in address line of the forwarded message in your Outbox or Sent Items box?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#19
October 10, 2013 at 13:40:30
I think you have hit the nail on the head in as much as there is some difference in the emails as they are originally sent.

With the forwarding emails from my end, perhaps I wasn't making it too clear as to what I was meaning but sometimes when emails arrive to me they have been sent to one person and then another until there can sometimes be 10 different people whose hands they have passed through and if I leave all those on by the time somebody else gets my forwarding email there is 11 email addresses on and its probably a bit picky of me but I don't see why dozens of email addresses should be floating all round the globe!! Picky as I said.!!

In view of all situations Derek I want to thank you for your time and patience, oh and incidentally I did find the box to untick but it made no difference. What has happened now is that I tried to delete a few names and email addresses out of my contacts list and a message states that it will also be deleted from Hotmail and also windows live "messenger" seems to have got involved somewhere. Hotmail!! I've never seen Hotmail anywhere at all and Windows Live "Messenger"? totally confused. You have done your very best. Thank you.


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#20
October 10, 2013 at 14:38:43
Just finally. Hotmail & Messenger! Yeah that confuses the issue a bit - seems they have both been invoked somewhere along the line and probably don't help your situation. Maybe you will find a way to get shot of them sometime.

One little tip about all the email addresses floating around the globe. Firstly I agree with you entirely - it's a bit like a chain letter where everyone knows everyone else's email addresses. This is because of MS and their silly default. There is a perfectly respectable BCC (blind copy) feature, which to my mind should be enabled by default, but because it is hidden away few people use it. If you want to be one of the few who use it then it goes like this:
http://email.about.com/od/livemaild...

Once you have set up the above, from then on you get this new BCC field below CC.
So if/when you send your own "round robin" then you put one address in the TO line (your own maybe) and all the rest in the BCC line. Nobody will see anyone else's email addresses. Sadly teaching your contacts to do the same is not very practical.

Last bit:
Undo any other changes you have made throughout this discussion because they haven't helped and you might find out later that they mess up something else for no benefit.

Sorry we couldn't do any better with the original issue - seems to me that nobody else online has either (weak excuse LOL). Good luck.

Always pop back and let us know the outcome - thanks

message edited by Derek


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