Solved Cannot create new folder

July 23, 2013 at 15:07:38
Specs: Windows 7
Why can I not create a new folder in windows? When I click the button to create a new folder it does nothing.

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✔ Best Answer
July 24, 2013 at 16:36:29
Here is a fix from this site.
http://windows7forums.com/windows-7...

Using the Registry Editor in Windows 7
http://www.itechtalk.com/thread1440...

Go into the registry & make sure this entry is the same.
HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New\ and ensure the "(default)" value is set as "{D969A300-E7FF-11d0-A93B-00A0C90F2719}"

If the value is already set as that, you can download this fix. Just open the reg file contained in the zip archive and the changes will be made automatically.

Fix: fix_new_folder.zip
http://windows7forums.com/attachmen...



#1
July 23, 2013 at 15:17:42
The question is, where did you try to create a new folder.
E.g. you are not allowed to create new folders under c:\program files or c:\program files (x86).
There are several other folder where you have not permission to create folders.


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#2
July 23, 2013 at 15:20:57
Hi stacyeh, maybe it got damaged by your infections.

"I click the button to create a new folder"
What button are you clicking?


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#3
July 23, 2013 at 20:45:24
For your desktop and within most folders, you right click on a blank spot, go down to 'New' and over to click on 'Folder'.
If this is not working on your desktop or in a non-system folder, you may be infected or you may have a corrupted system file (possibly by an infection).
Run Malwarebytes (Full Scan) in Safe Mode with Networking and remove all it finds.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
July 23, 2013 at 21:49:53
@ #1, while I agree there are some places you're not allowed to create folders in this manor, both Program Files folders allow such ability. It's an administrative user action, however.

Fingers mentioned the most common way a regular user creates a new folder. If that doesn't work, you do have a problem. In the mean time, can you also not create a new folder from the File menu > New > Folder? If you don't see the Menu Bar (you can't, by default), press Alt+F to open the File menu.

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#5
July 24, 2013 at 01:00:08
Hi stacyeh,

Are you getting the option of creating a Folder when you right click on desktop and select New?

If the option is available and still you are unable to create a new folder, restart the system in Safe Mode.

For Safe Mode, restart the system and tap F8 for Advance Boot Options. Select Safe Mode and hit enter.

Download Malwarebytes using the link mentioned below:

http://www.filehippo.com/download_m...

Install the application and perform a complete scan. Remove the virus it finds in the system.

After removing the virus, restart the system and check if you are able to create folder.

If not, perform SFC Scan using the link mentioned below:

http://support.microsoft.com/kb/929833

Thanks & Regards
Manshu S
#iworkfordell


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#6
July 24, 2013 at 12:41:28
Thanks for all the help on my problem. I ran Malwarebytes and the SFC scan and it will still will not create a new folder when I click on the new folder button at the top of the directory screen, but I can right click and create a compressed (zipped) folder which is fine with me. However, now I am having a problem with IE. When I open IE it briefly goes to my home page and then flips to the google.com page. I have run RKill, tdsskiller, malwarebytes again and Unhide and still the same problem. Any suggestions? Also, does anyone have an opinion on F-Secure through Charter which is the security software I am running on my computer. I sure have had a lot of problems lately.

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#7
July 24, 2013 at 12:48:41
Can you create a new folder on the desktop?

If these two problems are recent enough it might be worth going for System Restore to a date and time before they happened.

Always pop back and let us know the outcome - thanks


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#8
July 24, 2013 at 16:25:04
Derek's suggestion of a system restore should help.
Try running Malwarebytes in Safe Mode, it disables many programs and processes that start with Windows so many nasties also do not begin as well.

You have to be a little bit crazy to keep you from going insane.


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#9
July 24, 2013 at 16:36:29
✔ Best Answer
Here is a fix from this site.
http://windows7forums.com/windows-7...

Using the Registry Editor in Windows 7
http://www.itechtalk.com/thread1440...

Go into the registry & make sure this entry is the same.
HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New\ and ensure the "(default)" value is set as "{D969A300-E7FF-11d0-A93B-00A0C90F2719}"

If the value is already set as that, you can download this fix. Just open the reg file contained in the zip archive and the changes will be made automatically.

Fix: fix_new_folder.zip
http://windows7forums.com/attachmen...


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#10
July 24, 2013 at 16:39:06
"However, now I am having a problem with IE. When I open IE it briefly goes to my home page and then flips to the google.com page"

Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://general-changelog-team.fr/en...
http://www.raymond.cc/blog/adwclean...
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.


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#11
July 25, 2013 at 16:15:34
Johnw, as usual you are a genius. I corrected the registry and then ran the new folder.zip and the new folder option is back. Thanks again for your help. I had already done a system restore which took care of the IE problem. Thanks again to everyone.

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#12
July 25, 2013 at 16:23:40
Good news stacyeh, thanks for letting us know.

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#13
July 25, 2013 at 16:34:38
Great - thanks for feedback. If you care to flip a coin and select Best Answer it will mark this thread as closed.

Always pop back and let us know the outcome - thanks


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