cannot boot from cd-code 4

May 21, 2011 at 13:24:22
Specs: Windows 7
I need to reinstall Windows 7but my dvd is not recognized on bootup. I get the above message. The disc works in another computer. The drive 'sees' other discs. What is going on? My win 7 installation is inaccessible for restore.

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#1
May 21, 2011 at 21:05:50
If the computer came with Windows 7 preinstalled, then you have a recovery partition to restore it to factory shipped condition.
Is your DVD drive set to first in boot order? it needs to be.
Did you make a repair disk like recommended when the computer was new and working correctly? This can often be used to do a repair of Windows 7.
Have you checked other hardware for problems, like your memory? Many problems can be traced back to a bad memory stick, including some that can make you think that you need to reinstall Windows.
What problems do you have? Why do you need to reinstall? What system is this?

You have to be a little bit crazy to keep you from going insane.


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#2
May 22, 2011 at 10:43:06
Let's see now.
Much of this is not responsive to my question but...I had a bad virus infection that got through two AV programs. Restore no good. Restoration does not work. The DVD drive *is* first in line in the BIOS boot sequence. There is nothing wrong with the RAM. It is hard to use a backup disc from a drive that does not work!
The system is one that I built myself. I've been at this since the late 70s. Now, does anyone have any thought about this particular Code 4 error message?

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#3
May 22, 2011 at 15:09:54
If disk is definitely good then the problem must be either the drive itself, the BIOS (rare, but possibly the infection got that far) itself, or other hardware issue. The code 4 you are getting is tied to your motherboard and its BIOS since it was outside of Windows, check with the manufacturer or Google it (you did not supply system information). In the mean time, it would be advisable to eliminate the possibility of it being hardware (not common to have virus problem and hardware problem at the same time, but possible).

You have to be a little bit crazy to keep you from going insane.


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