Cannot access Yahoo! Email in any browser

Systemax Syx venture vxp3d desktop pc
October 9, 2013 at 09:07:54
Specs: Windows 7 Professional, 500G
Cannot access Yahoo! email in any browser - all I get is a blank, white screen. On other machines/devices such as my iPhone and iPad I can view my emails, and on other machines, it's not a problem, but in both Chrome and Firefox on **my** machine, all I get is that blank screen. Any suggestions?

Thanks in advance.


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#1
October 9, 2013 at 09:21:21
Hi PJW63,

Try booting the system in safe mode with networking and then try opening the yahoo email.

For Safe Mode with networking, restart the system and tap F8 for advance boot options. Select Safe Mode with networking and hit enter. If the website opens properly in Safe Mode with Networking, ensure that you do not have multiple antivirus installed on the system.

Please keep us posted with the results.

Thanks & Regards
Manshu S
#iworkfordell


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#2
October 10, 2013 at 12:08:11
There are a few other possibilities:
Firewall.
Hosts files.
Restricted Sites.

See how you get on with #1 first and if necessary we can pursue the above.

Always pop back and let us know the outcome - thanks


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