cancsomeone please help me with my downloading issue

April 1, 2013 at 06:39:36
Specs: Windows XP
i just recently had my windows xp tuneup to improve its performance, but now i cant download anything at all..what can i do to fix this problem..

See More: cancsomeone please help me with my downloading issue

Report •

#1
April 1, 2013 at 06:46:01
thank you but i would have to download to use fix registry.winzip.com and my computer will not download at all..

Report •

#2
April 1, 2013 at 07:01:19
You are posting in the Windows 7 forum but your specs show WinXP. Which is it?

What comments are you replying to in your #2 above?

You need to post the model of your computer or the specs if custom.

If the issue is recent then try using a restore point that predates the changes you made.


Report •

#3
April 1, 2013 at 09:09:00
thank you for asking this is my first laptop ever so i get confused at times..its a windows xp dell and my downloads were working fine until after they worked on it..now when i push on downloads nothing at all happens

Report •

Related Solutions

#4
April 1, 2013 at 09:15:57
You didn't respond to all questions above.

Until who worked on it?

"now when i push on downloads nothing at all happens"

Do you mean previously downloaded files? To download a file you need to go to a download site to download something.

Are you confusing the word download with something else. You need to explain better.


Report •

#5
April 1, 2013 at 09:16:14
Who worked on it and what did they do? without knowing what was done, we have no idea where to start. Other than that, do a restore to a point previous to it being repaired as OtheHill suggested.

Report •

#6
April 1, 2013 at 09:29:49
it was tune up last night..you said to go to a restore point where is that located on my laptop

Report •

#7
April 1, 2013 at 11:08:40
There is no response like you are stating. Are you sure you were on this site?

Who instructed you to perform a tune up and how did you do it? Did you follow advice on some site?

Anyway, did you choose a restore point dated before your problem?

What is your problem?

Do you understand what a download is?


Report •

#8
April 1, 2013 at 15:18:10
Be very careful responding to tune up requests that pop up on the net. The are almost all scams or worse. Best to just shut down your computer and ignore them unless you are absolutely certain they are from a valid source. We didn't say anything last night - nobody on this particular website would have given you such advice.

In fact it is best to avoid all tune-ups - even the better ones can wreck things.

If you happen to mean an unsolicited phone call from Microsoft then they are bogus and you might now have a virus, depending on exactly what you did.

As everyone else has said, we need to know exactly who you have been in contact with, by what method and exactly what you did. This is a free Computer help forum - give us all the details and we can try to advise you.

Always pop back and let us know the outcome - thanks


Report •

#9
April 2, 2013 at 09:41:17
"Be very careful responding to tune up requests that pop up on the net"

Excellent advice. We can only guess that something popped up on your screen offering to "tune up" Windows & you clicked on it, would that be right? If it is, you fell for an online scam & ended up infecting your computer. If that's not how it happened, please explain in detail what did happen.

XP has a feature called "System Restore" which allows users to restore the system to a time before the problem started. However, many infections are smart enough to disable the restore feature to make it more difficult to remove the infection. Here's how to use System Restore:

http://support.microsoft.com/kb/306084


Report •

#10
April 2, 2013 at 10:12:50
Just to emphasize that if you go for System Restore be sure to choose a time/date well before you started getting issues. You might get away with it because, as riider already implied, not all viruses are clever enough to mess up old restore points.

If it works out then it's just a matter of getting any updates or programs you have added since back in place. It won't mess with your own stuff if you have put it in any of the normal user areas.

Always pop back and let us know the outcome - thanks


Report •

Ask Question