can i take control of my friends computer

December 9, 2010 at 15:55:32
Specs: Windows 7, not sure on cpu/4gig ram
i have a friend that is always asking me to help her fix one thing or another, and she usualy disnt understand what im telling her to do. and she now lives in another state so i cant just drop by her house any more. so is there some way for me to just take control of her computer from mine that way i can just fix it from here?

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#1
December 9, 2010 at 16:04:19
Yes, I would suggest to use TeamViewer for remote access.
You don't have to open any port on any router, to get connected.
http://www.teamviewer.com

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#2
December 9, 2010 at 16:10:13
You may have the ability to use remote desktop. See help and support. May need one side's router to be set as upnp just to get the connection easier.

May be able to use some of the instant messenger programs to do that also.

I know Acrobat.com (not the reader the web site) had a free way to do it also. I have used it before across a very hard firewall.

There are a ton of free and for pay remote deals too.

Why did it take me over a year to phone in a problem to ATT?


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#3
December 9, 2010 at 16:13:45
Remote Desktop Connection is what you are looking for. Read this for more detail:
http://windows.microsoft.com/en-US/...

NOTE that it says:
You can't use Remote Desktop Connection to connect to computers running Windows 7 Starter, Windows 7 Home Basic, or Windows 7 Home Premium.

So check your versions to see if this is feasible for your case.

Also read these links:
http://www.howtogeek.com/howto/wind...
http://www.sevenforums.com/tutorial...

Or use a third party utility like Ultra VNC or similar:
http://www.uvnc.com/
http://www.quickonlinetips.com/arch...

___________________________________________
When everything else fails, read the instructions.


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#4
December 9, 2010 at 16:18:38
jefro

there is one big disadvantage on using remote desktop.
The already logged in local user gets logged out and can not see, what gets done at the computer.
I prefer to let the user see, what I'm doing.
I also use skype to connect to the users via VoIP, so I can explain, where the problem is or what has mistakenly done be the user.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#5
December 9, 2010 at 17:19:00
I am not disagreeing with you but trying to add to choices.

That would depend on the version of OS and how you make the connection too.

I did say that there are many ways.

Might look at this too.

http://social.answers.microsoft.com...

Why did it take me over a year to phone in a problem to ATT?


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#6
December 9, 2010 at 17:22:07
Agreed, alway good to have a plan b :-)

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#7
December 9, 2010 at 20:02:35
ok thanks everyone looks like i have a lot of options and im going to be looking in to them all

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