Solved Built-in W7 Administrator Account won't let me make changes

System manufacturer / System name
October 20, 2013 at 10:56:18
Specs: Windows 7 Pro 64 bit, Intel I7 2760QM 16Mb RAM

I am attempting to invoke the built-in Administrator Account in Win 7 Pro 64-bit but when I try to make any Personalization changes it won't allow me to do so. Changing to Windows Basic theme produces: "This theme can't be applied to the desktop" Other themes do the same. When I right-click on the taskbar and try to set it for small icons, I first untick Lock the Taskbar.and then select Use Small Icons. As soon as I release, the tick comes back - and so do the large icons!

I fully appreciate the risks associated with the built-in administrator account. I put it on a desktop which has Windows 7 Ultimate on it many months ago and it went on - and has performed since - without any problems whatsoever. (I re-named it, of course!)

message edited by recordamus


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✔ Best Answer
October 26, 2013 at 13:38:43
I think your only option is to re-install Windows.


#1
October 20, 2013 at 13:28:25
Open the default administrator account and create a new account with administrative privileges. Use that account.

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#2
October 21, 2013 at 09:58:51
Thanks, OtheHill. I've just given it a try but no luck, I'm afraid. I'm very grateful for your suggestion.
- Pete

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#3
October 21, 2013 at 10:01:36
Try running Scannow SFC. See the link below.

http://support.microsoft.com/kb/929833


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#4
October 23, 2013 at 04:08:55
Dear OtheHill - sorry for the short delay in responding. I had the chance to run sfc \scannow this morning but sadly it didn't come up with anything. I know it sounds stupid - but I wondered if the Administrator Account was somehow opening in Safe Mode. Is that possible, do you think?
KIndest regards and many thanks - Pete

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#5
October 23, 2013 at 05:52:28
You would know if you are running in safe mode. For one thing the screen has the words safe mode on the edge of the screen when in that mode.

Did your computer ever allow you to use the settings you are trying to use now? Aero requires a certain level of hardware to run.


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#6
October 23, 2013 at 10:26:48
I have never invoked the Administrator Account on this paticular PC (Dell M6600) but this afternoon I tried it on a Dell 6700 which is also running Windows 7 Professional and everything worked without problems. So that would seem to suggest there's something about this computer that it doesn't like, I guess. I can usually get to the bottom of most problems (eventually!) but I must admit this one has me stumped!

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#7
October 23, 2013 at 10:50:36
Is this computer part of a company network? Possibly IT may be invoking restrictions?

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#8
October 23, 2013 at 10:51:30
try going cmd prompt icon in the regular user and right click on it, select run as administrator. It should open the command prompt box with administrator privileges. Now type: net user administrator /active:yes

You should get command completed successfully. Note: there is a space after the word administrator. Now goto start and log off the user. You should now see the login box for the user account plus the hidden admin account. Now select the admin account and make sure the user account has admin privileges and any other changes you need made other than personal settings for the user. Log off the admin account, go back to the standard user and see if you are able to make the changes you want. To rehide the admin account, follow above, but type: net user administrator /active:no
To rehide the admin account.

message edited by HopperRox


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#9
October 23, 2013 at 10:52:58
If you are trying to make changes on a company network, as Othehill states, that is a whole new ball game.

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#10
October 23, 2013 at 11:19:39
Thanks for your suggestion HopperRox - which I am just about to try. To answer your question: the pc is NOT part of any network and the machines I am using are both working as stand-alones. I can actually get into the Administrator Account it would appear - but it displays strangely and - as I've said -it refuses to let me make any Theme changes in Personalization and also displays the drop-down menus in a strange manner (when you point the cursor at an option, it greys-out the option). It is just 1 machine that's playing up - and the problem has me beat!
Thanks so much to you and OtheHill for taking the trouble to respond.

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#11
October 23, 2013 at 15:23:22
That model is not a low end unit. Should be able to run Aero without any problem.

http://i.dell.com/sites/doccontent/...


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#12
October 23, 2013 at 15:49:35
That's true OtheHill -and we've very recently bought an M6700 which doesn't exhibit the same problems. I suppose I'll get to the bottom of it someday! Perhaps re-install Windows ...... ?
Pete

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#13
October 26, 2013 at 09:42:16
Still haven't got to the bottom of this problem! I've just realized that when I'm logged into the Administrator Account I can't save any selections either. For example, if I select Use Small Icons for the taskbar, then Apply and Save/OK nothing happens and the Enable Small Icons tick has disappeared when I look again. Similarly, if I change the View of the Control Panel it won't hold what I choose. I've run sfc /scannow and done everything else I can think of. I've checked that Themes are enabled in the Services menu (it is and it's on Automatic). As I've said, I have two other computers on which I have enabled the Administrator Account, both of which use Windows 7 Professional SP1 (the same as the one with the problem) and I've never had a moment's trouble!

Pete


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#14
October 26, 2013 at 13:38:43
✔ Best Answer
I think your only option is to re-install Windows.

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#15
October 26, 2013 at 14:23:30
Yes. I'm beginning to think you're absolutely right. Unfortunately, I've pretty-well exhausted all other options now.
Thanks very much indeed for all your advice.
Pete

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#16
October 26, 2013 at 21:31:20
No problem, good luck. Come back and give us an update here in this thread.

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