BSOD since upgrading toshiba laptop from Vista to Windows 7

September 19, 2014 at 21:11:00
Specs: Windows 7
I am constantly having BSOD since upgrading from Windows Vista to Windows 7. I do not have the disks, as it was done at a local small store. It was also upgraded from 32 bit to 64 bit. The owner is at a loss and cannot help me. I have been trying to fix the problem myself, but have not been successful. Blue Screen of Death occurs regularly when I am running Real Player music and recordings. It also occurs after I put the computer to sleep using the FN and F3 keys. I have already invested $90 for the upgrade. Investing any more money seems fruitless as the computer is old, the battery, although only a month old, lasts only 1 hour. It is also rather heavy. That said, I would like to repair myself for free.

See More: BSOD since upgrading toshiba laptop from Vista to Windows 7

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#1
September 19, 2014 at 21:20:06
The Toshiba is a Satellite Laptop L300D Model # Toshiba PSLC0C 02V08C

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#2
September 19, 2014 at 23:01:22
Check if sound drivers are the right one for win7:

http://www.toshiba.co.uk/innovation/download_drivers_bios.jsp?service=UK&selCategory=2&selFamily=2&selSeries=178&selProduct=785&selShortMod=null&language=13&selOS=30&selType=all&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=8&page=2&nextCl=true


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#3
September 20, 2014 at 07:19:34
What was the point of going from Vista to Win7 64-bit? Do you have 4GB RAM (or more)? If you only have 2GB (with a portion being used by onboard video), your system doesn't meet the minimum requirements for Win7 64-bit.

http://windows.microsoft.com/en-us/...

As for the BSOD issue, post the STOP code & error message. If the BSOD just flashes & you don't have enough time to read it, disable the auto-restart feature, then the next time it happens, post the info on the screen. It might be a driver issue as stated above, but could be something else.

http://pcsupport.about.com/od/windo...

BTW, get rid of Real Player.


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Related Solutions

#4
September 20, 2014 at 13:32:50
When I go onto the Toshiba website, it does not list my model number PSL C0C 02V08C

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#5
September 20, 2014 at 13:37:53
With respect to leaving Vista and using Win 7, there were multiple issues with Vista and it was very old and tired. I have 3 gb or RAM. The refurbishing was recommended by the shop owner. It seemed like a simple, cost effective solution to my problems - HA! not....

"As for the BSOD issue, post the STOP code & error message. If the BSOD just flashes & you don't have enough time to read it, disable the auto-restart feature, then the next time it happens, post the info on the screen. It might be a driver issue as stated above, but could be something else."
The BSOD does not list a stop code or error msg. Simply, windows has experienced and unexpected shut down and is searching for a solution, which never appears. It's a weird BSOD. There are multiple horizontal lines of blue primarily, red and black that jump and dance around. It continues until I manually shut it down. Other times, it produces a horrid high pitched noise that also continues until I shut it down.

BTW, get rid of Real Player.
I love real player.I do not like cloud and prefer the older version. It allows me to create playlists as I like them, and then move my music and recordings around as needed. What program would you recommend.

message edited by Mbee


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#6
September 20, 2014 at 17:21:30
The link is pointing to your Satellite Laptop L300D

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#7
September 20, 2014 at 17:24:39
" I have 3 gb or RAM"

Then you should have installed Win7 32-bit.

"There are multiple horizontal lines of blue primarily, red and black"

That sounds like a bad graphics driver. Have you run Windows Update to install SP1, IE11, plus all the security fixes & latest compatible drivers?

"When I go onto the Toshiba website, it does not list my model number"

I looked for it as well. Are you sure you're giving us the correct model number? I get a ton of hits for L300D PSLC0C-02808C. Does your laptop have Radeon X1250 integrated graphics? There are no Win7 drivers available but the Vista 64 drivers should work. Try downloading & installing the WDM Integrated Driver from here:

http://support.amd.com/en-us/downlo...

As for Real Player, early versions were loaded with spyware (supposedly it was removed) but it's still plagued by reports of suspicious activity to this day. What's wrong with Windows Media Player or VLC Media Player?

http://en.wikipedia.org/wiki/RealPl...


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#8
September 21, 2014 at 00:22:39
Winamp is a lightweight audio player with lots op features to create playlists export/import and transfer to portable devices.

http://filehippo.com/download_winamp
http://download.cnet.com/Winamp/300...


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