Brief 'freezing' spells on a new Win 7 laptop

February 20, 2011 at 04:40:57
Specs: Windows 7, 4 GB RAM
I bought a brand-new Samsung laptop just one week ago. It came with Windows 7 64bit installed and I added Office 2010, Spybot, C-Cleaner, Microsoft Security Essentials and FinalTorrent. Only one week later, the laptop ‘freezes’ when not connected to the power cable. These freezing spells last 1-2 seconds, during which the mouse doesn’t respond and sound and images from YouTube video’s warp. Then, it returns to normal. This happens about every 1-2 minutes, which is really quite frequent and makes it difficult to work with. The freezing spells did happen once or twice while the PC was connected to the power cable, but not nearly as often. I have since uninstalled FinalTorrent as it was the last program added, but the problem persists. Any ideas as to what could be the cause and what I can do to fix it?

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#1
February 20, 2011 at 05:11:48
Remove SpyBot Search and Destroy it is not needed, it seems that something is hogging the Internet Bandwidth or Memory in the background.

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#2
February 20, 2011 at 07:08:10
I bought a brand-new Samsung laptop just one week ago

If it was me, I would contact their tech support...I would NOT accept a lemon. If you have problems now, you will ALWAYS have problems with it.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
February 20, 2011 at 12:55:16
Thank you very much, x86 and XpUser4Real, for your swift responses. I removed Spybot and poked about a bit in the Control Panel in my very Luddite way. Some experimentation revealed that, when the wireless adapter was turned off, the problem no longer presented itself. I went to the Power Options menu and in the Wireless Adapter Settings changed the Power Saving Mode on Battery from 'Maximum Power Saving' to 'Maximum Performance'.

I'm told that this will very much shorten the amount of time I can work on battery power only, but that's not really a problem for me. The freezing bouts have since not repeated themselves. I'm hoping the problem is now solved but if it persists, I will contact tech support.

Thank you very much for all your help!


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Related Solutions

#4
February 20, 2011 at 16:01:45
There is a issue with the intergrated intel graphics drivers on the I3 chip set and windows 7 64bit.
i havent seen anything that has pinned down the cause exactly as there is nothing in the event logs and i have not seen an official solution but i had the same problem and all i did was update the graphics drivers and it stoped.

you will find it only happens when looking at a web page with flash content like youtube or on dempand video

all text needs typos. There there for the reader to find,to distract them from the total lack of content.
google it! wasnt the answer to the question i asked so dont be dense and give me that repl


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