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brand new ZT desktop, with win 7 home premium and norton. no startup menu just desktop background. after 4 days now can't even play cd's,dvd's or reinstall win 7. HELP!!!!!!!!!!!!!!
If it's brand new, you shouldn't have to mess with it. Take it back, it's under warranty.
When the background loads,
hit ctrl+alt+del,
Click File
Click New Task (Run..)
Type Explorer.exe
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