Bought laptop. Wasn't given a login password

July 19, 2010 at 18:09:26
Specs: Home Edition
I bought a laptop from a person off of craigslist.com... I met up with them, they showed me the laptop... Looked good and worked perfectly fine. Little did I know that they brought it already on (signed in) I took it home and played with it.Turned it off/logged off at night. When I turned it back on the following day I was prompted with a login password... The seller completely ripped me off!!! They never gave me a password for it and stupid me didn't think about asking if it had any. They haven't returned any of my calls of emails and I simply dont know what to do! Please help me!

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#1
July 19, 2010 at 19:36:03
Did if fall off the back of the truck?

Now you know what kind of stuff gets sold on that site.

Better find out ways to reset password. Try the petri site to start.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.


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#2
July 20, 2010 at 02:44:29
you should be able to do a factory restore, depends on what manufacturer but usually your press an F key at start up f10 etc, that will lead you to a factory reset and follow the instructions

i hate computers!
but cant help myself....


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#3
July 20, 2010 at 11:45:46
princecorum

It's a Dell Studio 1749... I have tried doing the whole F8, F10, F2, F12.... Nothing works. I have downloaded those recovery password software and nothing. And Dell is trying to charge me $139 for the recovery disk.


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Related Solutions

#4
July 20, 2010 at 14:20:17
There are free password ways to reset. See petri site.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.


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#5
July 20, 2010 at 14:32:26
"Looked good and worked perfectly fine."

did they turn it on from the beginning so you saw the do it?
If it is a bios password, you won't crack it.

"And Dell is trying to charge me $139 for the recovery disk"
Forget that. Look at the sticker on your laptop, if it is XP home, ask friends and family if they have an XP home install disc. You Cannot mix & match home and pro.

If you can get the install disc, just do a fresh install, then when it comes to activating it, put in the code from the sticker on the laptop. You may have to call M$ when activating and it should work for you.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#6
July 20, 2010 at 17:12:16
They brought the laptop already on, so when they showed it to me it worked and I was able to use it. But come night-time. I logged it off and turned it off. The following morning I tried to turn it on and it took me to the screen to log in as the user and asked me for the password... I was never given this password... It is a Windows 7...

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#7
July 20, 2010 at 18:44:00
sounds like a hot one to me. They bought it and left it on and then sold it to you...Hmmmmmm

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#8
July 20, 2010 at 23:43:15
As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.
Note:
You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next.
The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.

if this fails grab a hold of a windows dvd and do a fresh install.

i hate computers!
but cant help myself....


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#9
July 21, 2010 at 04:43:34
princecorum

I have already tried that. When it asks to sign in as the administrator, this is normally where I get stuck. I don't have the password to get in, hence the reason for this post.


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#10
July 21, 2010 at 05:45:42
then all you can do is get a windows xp/vista/win7 dvd and key and reinstall by doing a full advanced install, and formatting the whole drive.

i hate computers!
but cant help myself....


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#11
July 21, 2010 at 05:52:41
"then all you can do is get a windows xp/vista/win7 dvd and key and reinstall by doing a full advanced install, and formatting the whole drive."

That will ONLY work if there is NO bios password set up.
If there is one set up, you may as well use the laptop as an anchor because even changing the HD will not work. You have to have Dell remove that password, that is the only way. It is a feature that deters thieves from stealing as they cannot use the laptop at all.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#12
July 21, 2010 at 07:09:20
administrator password is not a bios password, it maybe that the restore has a password set,
best way to check is to use a linux disk see if it can install and format the disk, then buy a win7 dvd and install that.
otherwise you will need to call dell for the bios password reset

i hate computers!
but cant help myself....


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#13
July 21, 2010 at 10:43:09
Steffy

You need to determine if there are BIOS or hard drive passwords ALSO in place. If so, then as was pointed out you have problems.

To determine that, watch the screens at start up for a clue telling you what keystroke/s are used to enter the setup. If you can't even get into the BIOS screens because you are asked for a password then that means there is a BIOS password. You can't change any settings in the BIOS that may be required to boot to a CD or flash drive, for instance.

Have you tried just hitting the enter key when prompted for an administrator password?


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