Boot files can't be found

September 7, 2011 at 10:14:52
Specs: Windows 7
I think my computer has some kind of spyware on it. When I try to start up my computer I keep getting this message that the boot files can't be found. After restarting a couple of times I finally got to my desktop to run a virus scan (Malwarebytes) and in the middle of the virus scan I got the blue screen of death. When I try to restart my computer now it brings up the Startup Repair and just freezes. Thanks to anyone with help and suggestions.

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#1
September 7, 2011 at 13:27:53
Not sure if it is hardware or software.

Might boot to W7 dvd and try the memory diagnostics.

I would try that and a hard drive diag and if passed, I'd reload the OS from scratch with a clean install. It is impossible to get all virus's off any other way.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#2
September 7, 2011 at 19:43:00
Test your memory with Memtest86 first. If any errors stop the test and retest with one stick of memory at a time for verify bad stick, otherwise run through all tests (I think 8 or 9 of them). Replace as needed but dual channel memory should be replaced as pairs to perform best.
If memory comes out without any errors then test your hard drive with hard drive mfg's test utility that may be able to repair some minor problems. Replace if needed.
If memory is clean or replaced and hard drive is good or has repaired or bypassed segments, then try start up repair again. If it does not work from built in repairs then use install disk or repair disk to do the start up repair.

You have to be a little bit crazy to keep you from going insane.


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#3
September 7, 2011 at 22:25:56
yes memory or hard drive issues first come to mind, follow the advice given, when you run the disk check, check both file and sector check boxes, it will take some time but is worthwhile.
if both memcheck and diskcheck fail to fix your issue, save all your files and do a factory restore, you find out how by searching for factory restore on your model of machine.

i hate computers!
but cant help myself....


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Related Solutions

#4
September 8, 2011 at 12:23:00
I did a memory test. The memory tested 100% good. When I tried to test the hard drives the computer said it couldn't find them. Should I try to reset my computer to the orginal factory settings next? Thanks again for the suggestions.

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#5
September 8, 2011 at 13:13:23
I like to recover systems with the recovery media in most cases. You may wish to consider it. It is the only known way to get rid of some virus type things. It almost always works.

More depends on what you want to do. Like I said I never shy away from a reload. It is a good thing to know how to do also.


If you want, you can look at the event logs after it freezes and you might get a clue as to what is causing it.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#6
September 8, 2011 at 16:02:16
I tried my recovery disk....and I just keep getting the same message that the drives can't be found.

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#7
September 8, 2011 at 19:58:48
Check your BIOS and see if the drive shows up there.

You have to be a little bit crazy to keep you from going insane.


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#8
September 9, 2011 at 03:52:41
check the drive cables if they are properly connected, power off and remove all HDD cables and re connect. some time loose connection can cause this..

..
SubhashChy
Become a Windows Geek


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#9
September 9, 2011 at 06:03:58
close down and reboot the machine, when you see the post (white letters black ground) tap the Del key, usually this will open the bios and the first page will generally tell you what hard drives/cd/dvds are connected to your machine.
if your bios cannot find a harddrive,go to the last page of the bios and set too default, reboot, tap del and check to see if your hard drives are showing.if you do not have hard drives showing at this point.

if you have a laptop you must open a panel on the bottom of the machine and check that hard disk is correctly seated and that the plugs have not come lose, then try a reboot. http://www.irisvista.com/tech/lapto...

if you have a desktop, you must open up the side panel and check the connection to your Hard drives, and the power connections at both ends are correctly seated, you can try a different power and data cable too. these videos will make it easier for you to follow. http://www.google.com/search?q=chec...

i hate computers!
but cant help myself....


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#10
September 10, 2011 at 17:22:22
I tried bring up the BIOS but tapping the delete key just made my laptop start beeping. I don't know if this will help but this is the error my Boot Manager gave: File:\Boot\BCD
Status:\0xc00000e9
Thank you again.

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#11
September 10, 2011 at 19:33:02
The delete key is a popular one in the last few years to access BIOS set up but some machines may use a different key. Are you tapping it repeatedly from the time you press start until it either says 'entering set up', or tries to load Windows? Look for your fill manual as a PDF download from the system manufacturer's website and see what key you will need to use to access your BIOS set up.

You have to be a little bit crazy to keep you from going insane.


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#12
September 11, 2011 at 16:24:28
I was able to access my BIOS, I reset to default, rebooted, then did a Primary Hard disk self test in BIOS. The test showed Hard disk 1 (3FO).

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#13
September 11, 2011 at 16:49:54
Sorry, those test results were Hard disk 1 quick (303)

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