Blue Screen of Death

December 30, 2012 at 20:34:41
Specs: Windows 7
Earlier today my dad turned on our computer to a blue screen. It told him to restart the computer if he had never seen it before, and he did. However, we cannot get it to start back up. When we press the power button, the fan runs (harder than usual), but the monitor stays asleep. HELP.

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December 30, 2012 at 21:38:42
When you get the blue screen, hit the pause button & write down the EXACT error message & tell us what it is.

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December 31, 2012 at 09:16:48
Disconnect the power plug and remove the battery if it is a laptop. Hold the power off/on button in for about 20 seconds. It probably won't help but it is easy to try and worth a shot. It has been known to help at odd times.

Always pop back and let us know the outcome - thanks

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