BLue screen messege and restart the system automatically.

Dell Optiplex 780 desktop computer - cor...
May 2, 2012 at 09:18:20
Specs: Win7, Intel
Hi All,

We have blue screen issue (Win7-64 bit) for particular users who are using Citrix. We restarted the systems, tried different Citrix plug-in, but problem not resolved, then I changed 1 system with new 1, but this system also getting blue screen. I think the problem is with the Citrix. Users are login to Citrix via VPN. Can anyone tell me what should be the reason of this issue? Below are the logs.

==================================================
Dump File : 042712-44616-01.dmp
Crash Time : 4/27/2012 12:04:59 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff800`02bf8730
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : fffff800`02bf8730
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042712-44616-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,656
==================================================

==================================================
Dump File : 042012-44647-01.dmp
Crash Time : 4/20/2012 1:43:58 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`018adbb0
Parameter 3 : fffff800`03bee4d8
Parameter 4 : fffffa80`02785010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042012-44647-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,458,984
==================================================

==================================================
Dump File : 041912-49311-01.dmp
Crash Time : 4/19/2012 8:27:29 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`018934d0
Parameter 3 : fffff800`00b9e4d8
Parameter 4 : fffffa80`01c51980
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041912-49311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,391,832
==================================================


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#1
May 3, 2012 at 17:48:30
I like to make sure the basics are right first.

Memory is often the culprit.

Troubleshooting Category 1 Memory Problems
http://johnsonyip.com/wordpress/201...
http://www.simmtester.com/PAGE/news...
http://www.dewassoc.com/performance...
http://www.computermemoryupgrade.ne...
Installing Laptop Memory
http://www.computermemoryupgrade.ne...

STOP 0x0000000A, 0x000000A (Parameter 1, Parameter 2, Parameter 3, Parameter 4) IRQL_NOT_LESS_OR_EQUAL
http://www.geekswhoknow.com/article...


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